Company	Industry	Purpose	Location
Abnormal abnormal.ai	Cybersecurity	Troubleshoot Ticketing System and Bug Fixes	United States
Accruent accruent.com	Asset Management, Workplace Management, Facility Management	Business Support	US
Acquis acquisconsulting.com	Consulting	Support tickets	Australia
Actionable.co actionable.co	Behavior Change Technology	Bug Tracking, Internal Wiki	USA
Addigy addigy.com	DevOps	JIRA and Status Page	Sydney, Australia
Aderant aderant.com	Legal Tech	Support ticketing and operations	USA
Ai-media ai-media.tv	Broadcast Captioning, Accessibility Technology	Collaboration	United States
Aircall aircall.io	Cloud Infrastructure, AI/ML, Communications	Ticketing, chatbot systems for assistance.	USA
Aiven aiven.io	Data Infrastructure	Internal ticketing system	Australia
Alation alation.com	Data Governance	Engineering support ticket processing	United States
Aphix aphix.software	E-commerce	To provide support	N/A
AppDirect appdirect.com	Cloud Infrastructure	Support services	USA
Arista arista.com	Networking and Cloud Infrastructure	Engineering Productivity	USA
Auvik auvik.com	Network Management	Internal support collaboration, and general business services	United States
BetterCloud tricent.com	SaaS Management	Manages the resolution of errors in the application. Statuspage: subscription to incident and service window updates for File Governance.	Sydney, Australia
BetterCloud bettercloud.com	SaaS Management	Manages the resolution of errors in the application. Statuspage: subscription to incident and service window updates for File Governance.	Sydney NSW, Australia
Bizzabo bizzabo.com	Event Management	Project management and issue tracking	USA
Blackboard blackboard.com	EdTech	Status of Anthology services, maintenance announcements	United States
Blackline blackline.com	Fintech	Helpdesk ticketing	Australia
Branch branch.io	Marketing	Internal ticketing platform	USA
Brandfolder brandfolder.com	Marketing	Confluence houses internal team documentation, which may include customer support or technical incident response.	United States
Bravebison bravebison.com	Marketing, Media, Technology	Jira Software, Jira Service Desk, Confluence and Trello, which are project and issue tracking, IT service desk and customer service, document collaboration software and project collaboration tools	USA and other countries in which Atlassian owned or operated companies have operations.
Bullhorn bullhorn.com	HR Tech	Customer support	Australia
By Sprinto hivelearning.com	EdTech	Collaboration	United Kingdom
Centricsoftware centricsoftware.com	Retail Technology	Collaboration and development tools (Jira, Confluence) used for technical support & Consulting Services	USA
Centricsoftware centricsoftware.com	Retail Technology	Collaboration and development tools (Jira, Confluence) used for technical support & Consulting Services	Australia
Checkr checkr.com	HR Tech	Productivity Tools	United States
Cirrusassessment cirrusassessment.com	EdTech	Facilitate Service Management - Notify subscribers of Status Page updates	Ireland/Dublin, Germany/Frankfurt, USA/N. California
Cirrusassessment cirrusassessment.com	EdTech	Facilitate Service Management - Customer Portal, report and track requests	Ireland/Dublin, Germany/Frankfurt, USA/N. California
ClientSuccess clientsuccess.com	Customer Success Software	Product Development, Customer Support	Australia
ClubRunner clubrunner.ca	Membership Management Software	Software ticketing and internal documentation	United States
Coalesce coalesce.io	Analytics	Customer Support	Global
Commbox commbox.io	AI Customer Engagement	Customer support and operations	U.S, Ireland, Germany
Commerce commerce.com	E-commerce	Process/project management and product support	USA, Australia
Commercetools commercetools.com	E-commerce	Administration of Support Tickets	Australia
Contrastsecurity contrastsecurity.com	Cybersecurity	Bug tracking, Project management	United States
Corefy corefy.com	Fintech	Bug and ticket handling	United Kingdom
Culture Amp cultureamp.com	HR Tech	Provides project management and collaboration tools including Confluence, Jira, and Trello.	USA
Cyberhaven cyberhaven.com	Cybersecurity	Support tickets	US
Databricks databricks.com	Data Analytics and AI	Customer support and ticket handling.	Australia
Delta delta.blue	Cloud Infrastructure Management	Customer related project management	Global
Dialpad dialpad.com	AI/Cloud Communications	Project Management	US
Domo domo.com	Analytics	IT Consulting Services; Professional Services	U.S.
Dossier dossier.com	HealthTech	Productivity Suite	EU
DPA learningbank.io	EdTech	Support process	US/EU/AU
Dragos dragos.com	Cybersecurity	Software development code, project management, automated report generation	United States
Drova drova.com	Risk Management / Compliance / Sustainability	Project Development (Jira), Corporate Wiki (Confluence), Source Code Repository (BitBucket)	Australia
Dynatrace dynatrace.com	Observability, AI/ML	Cloud-based collaboration software for customer support	United States
Edge Delta edgedelta.com	Observability, DevOps, AI	Jira is Atlassian’s proprietary and the most popular enterprise-grade issue tracking tool that allows users to track bugs, resolve issues, and manage project functions.	Not specified
Effy effy.ai	HR Tech	Customer Support (Loom)	United States
Employ Inc. employinc.com	HR Tech	Collaboration & Project Management	USA, AUS
Employ Inc. employinc.com	HR Tech	Collaboration & Project Management	USA
Enveedo enveedo.com	Cybersecurity	Support Ticketing Tool and Documentation Repository	United States
EPIC epicconjoint.com	Analytics	Issue tracking, Wiki	N/A
Epraise epraise.co.uk	EdTech	Support tickets & documentation	United States
Eventbrite eventbrite.com	Event Management	Business Infrastructure	USA
Eventzilla eventzilla.net	Event Management	Business Infrastructure & Productivity	Australia
Evvnt evvnt.com	Event Promotion/Marketing	Collaboration Tools	Australia
Expium expium.com	—	Support response management	USA
Featureupvote featureupvote.com	Feedback Management, Gaming	Integration	Australia
FICO fico.com	Fintech	Management of agile user stories to assist with the development of FICO’s SaaS Services for the purposes of enhancement and debugging.	United States
Firetail firetail.io	AI Security	Project Management tools including Wiki, Task and ticket tracking, To-do lists.	Australia
Firetail firetail.ai	Cybersecurity	Project Management tools including Wiki, Task and ticket tracking, To-do lists.	Australia
Forge Global forgeglobal.com	Fintech	Software development and project management	USA
FormAssembly formassembly.com	Data Collection, AI/ML	Project management and documentation platform for internal issue tracking and knowledge management that may contain customer support information	USA
Fortinet fortinet.com	Cybersecurity	Operations, ticketing, product development, support (Jira and Confluence)	US, Australia
Fresha fresha.com	E-commerce	Work-management solution	Australia, Europe, Singapore, United Kingdom, United States
Fyld fyld.ai	AI Tech, Infrastructure	Collaboration	atlassian.com/software/jira
GaggleAMP gaggleamp.com	Marketing	Software we use to help product and software development	Australia
Genetec genetec.com	Cybersecurity	Provides product status reports via email, SMS or RSS feed (status page)	United States, Germany, Ireland, Singapore, Australia
GitKraken gitkraken.com	DevOps	Customer support	USA, Australia, Germany, Ireland, Singapore
GitProtect.io gitprotect.io	DevOps	Team collaboration software for software development and project management	US
HackerOne hackerone.com	Cybersecurity	Collaboration	United States, Germany, Ireland, Singapore, Australia
Higher Logic higherlogic.com	Community Engagement Software	Support & Development	USA
HMH hmhco.com	EdTech	Customer support and issue management	USA
Horizon3 horizon3.ai	Cybersecurity	Collaboration toolset for wiki pages as well as tracking development work that can reference items such as feature requests from customers.	US
Hydrolix hydrolix.io	Analytics	Hydrolix uses Jira, Confluence and OpsGenie for certain bug and customer support operations.	Australia
Inplayer inplayer.com	Media & Entertainment	Storing incoming feature requests	USA
Intel 471 intel471.com	Cybersecurity	Ticketing System & Content Collaboration	United States
JazzHR jazzhr.com	HR Tech	Collaboration & Project Management	USA
JazzHR jazzhr.com	HR Tech	Collaboration & Project Management	USA, AUS
JazzHR jazzhr.com	HR Tech	Collaboration & Project Management	USA
Jobber getjobber.com	Field Service Management	Wiki, change management	USA
Jobvite jobvite.com	HR Tech	Collaboration & Project Management	USA, AUS
Kiwi kiwi.com	Travel Tech	Collaboration	N/A
Lab-1 lab-1.com	Cybersecurity	Development Tools	Global
Lattice lattice.com	HR Tech	Customer Support (Loom)	United States
Law Insider lawinsider.com	Legal Tech	Software development and project management tools	Australia
Lever lever.co	HR Tech	Collaboration & Project Management	USA, AUS
Lilt lilt.com	AI/ML, Localization	Service management software development	United States
Lob lob.com	Marketing	Customer Management or Support	United States
Localize localizejs.com	Localization/Translation	Collaboration and project management tools	Australia
Logilica logilica.com	AI/ML, DevOps	Customer support tickets and internal collaboration	USA
Loom loom.com	Productivity	Cloud and software services	Australia
Madison Logic madisonlogic.com	Marketing	OpsGenie, Status Page, Jira Ticketing and Confluence	USA
Mailtag mailtag.io	Productivity	Collaboration and project management tools	Australia
Malwarebytes malwarebytes.com	Cybersecurity	Customer Feedback	USA
Mapbox mapbox.com	Geospatial Technology	Project management tool, code development, and bug tracking	USA
Meltwater meltwater.com	Media Intelligence	Internal ticketing system	Ireland and Germany
MemberNova membernova.com	Member Management Software	Software ticketing and internal documentation	United States
Memora memoraprivacy.com	Productivity	Organizing project tasks, documentation, and collaboration for authorized teams	US
Mendel mendel.com	Fintech	Collaboration and productivity software	Australia
Mercell mercell.com	E-procurement	Support ticket system external to the system	The data is stored in AWS in the EU (Ireland and Germany)
Messagemedia messagemedia.com	Communication/Cloud Messaging	Support ticket tracking, Incident Management	US, Global
Mindbridge mindbridge.ai	Fintech	Team collaboration and productivity tools	Australia
Mindtickle mindtickle.com	Sales Enablement	Production issues / incidents tracking & communication	United States of America
Mithryl mithryl.co	Manufacturing Technology	Project management and issue tracking.	United States
Mixmax mixmax.com	Sales Technology	Support Services	USA
Mixpanel mixpanel.com	Analytics, AI/ML	Provides products for bug tracking and remediation.	USA
Murf murf.ai	AI/ML	Project/program tracking tool, process management and customer support	USA
Myresman myresman.com	PropTech	Product Management	USA
Neptune.ai neptune.ai	AI/ML	Team collaboration and project management software	Australia
Nimble nimble.com	CRM, Email Marketing	Bug Reporting and Tracking	Australia
Norstella norstella.com	HealthTech	Customer support	United States, Australia
Nylas nylas.com	API Integration / Communication Services	Project Management / Ticket Desk	United States, Germany, Ireland, Singapore, and Australia
OpenSay opensay.co	HR Tech	Analytics, Business Intelligence	United States of America
Operative operative.com	AdTech	Provider of Jira Software, used for provisioning customer support	Ireland, Belgium, Germany and UK
Opswat opswat.com	Cybersecurity	Customer Support	USA
Outreach outreach.io	Sales Technology	Project management and product related documentation	Australia (US based storage)
Outthink outthink.io	Cybersecurity	Support and maintenance ticketing process	Republic of Ireland
Packagist packagist.com	—	User Authentication	USA
PagerDuty pagerduty.com	DevOps	Customer Support Services	United States
PagerDuty jeli.io	DevOps	Customer Support Services	United States
Panther Labs panther.com	Cybersecurity	Incident Response	United States
Paragon useparagon.com	Integration Infrastructure, SaaS	Project management (Customer Data)	USA
Partech partech.com	Hospitality Tech	Ticketing system for hosting support (limited Personal Data for support services)	USA
Pax8 pax8.com	Cloud Infrastructure	Business development, technical support and Partner Services.	Unknown
Penny AI Technologies Inc. getpenny.com	Sales Enablement	Project management & issue tracking	USA
Penny AI Technologies Inc. getpenny.com	Sales Enablement	Collaborative team workspace	USA
Picussecurity picussecurity.com	Cybersecurity	Project management	USA, Australia
Planning Center planning.center	Church Management Software	Customer Support	USA
Postman postman.com	DevOps	Used for internal issue tracking and ticketing	United States
PowerPlan powerplan.com	Fintech	Internal support collaboration	USA
Precisely precisely.com	Data Integrity	Development	USA
PrecisePK precisepk.com	HealthTech	Healthware Inc. utilizes JIRA for certain bug and ticket handling	Australia
Preludesecurity preludesecurity.com	Cybersecurity	Customer support / ticketing	United Kingdom
Promethean World prometheanworld.com	EdTech	Used for tracking engineering and development tasks; stores system logs and personally identifiable information when needed.	US
ProntoForms prontoforms.com	Field Service Management	Customer Support	United States
Prophix prophix.com	Financial Technology (Fintech)	Statuspage	USA
Quantic Help Docs quantic.edu	EdTech	Operations	Australia
Quorso quorso.com	Retail Tech	Technical Support	USA
Redis redis.io	Database	Product suite for project and issue tracking, and incident communication	San Francisco, CA, USA
Relay relaypro.com	Cloud Communications	Project Management	US
Rimsys rimsys.io	HealthTech	Ticket and Service Management	various
Samsara samsara.com	IoT and Fleet Management	Customer support and ticketing; communications and productivity	USA
Sendbird sendbird.com	Communication Infrastructure	Issue tracking, documentation, collaboration, service management, and AI-powered features (Rovo) for enterprise search, content summarization, and workflow assistance within Atlassian Cloud, used to support business operations	Australia
Sendthisfile sendthisfile.com	Cloud Infrastructure	Email support	United States
Sessionboard sessionboard.com	Event Management/Tech	Internal Wiki, Ticket Tracking, Status Page & On-Call Pager	USA
SevenRooms sevenrooms.com	Hospitality Technology	Change management, Code Repository and Revision Control, and Deployment Pipeline platform	Australia
Sigma Computing sigmacomputing.com	Analytics/AI Applications	JIRA Ticketing	USA
SmartRecruiters smartrecruiters.com	HR Tech	Atlassian’s Jira, Confluence and Opsgenie are sub-processor if it is required to store customer personal data for solving bugs and problems reported by customers.	Sydney, Australia
Smartsheet smartsheet.com	Productivity	Confluence houses internal team documentation, which may include customer support or technical incident response.	United States
SmartSuite smartsuite.com	Business Operations, AI, Workflow Management	System Status	USA
Smilecloud smilecloud.com	HealthTech	Software management	Australia
Snapforms snapforms.com.au	Productivity	Customer Support Services, Knowledge Base, Project Management, Incident Management	United States, Germany, Ireland, Singapore, and Australia
Soci soci.ai	Marketing	Internal Project Management Platform	USAEU
SonarSource sonarsource.com	DevOps, Software Development, Security	Jira service management commercial support via ticket system	Europe
Sonosim sonosim.com	HealthTech	Work management, tracking, and documentation	USA
Sophos sophos.com	Cybersecurity	Internal requests and project tracking	Germany, Ireland
SoSafe sosafe-awareness.com	Cybersecurity	Bereitstellung von Support Software (Customer Support Cloud Solution) für Kundenservices.	EU and, to the extent a EU-only solution is not available by Atlassian, Australia.
Sparrow sparrow.com	HR Tech	Project management and issue-tracking tools	United States
Spond spond.com	Club Management Software	Bug Tracking	USA
Sub Processors testmu.ai	AI/ML, Software Testing	Project management and product & engineering related activity tracking, product quality documentation.	United States
Sub Processors eventpower.com	Event Management Software	System status reporting, Development management	USA
Sub Processors testmuai.com	AI Testing, Cloud Infrastructure	Project management and product & engineering related activity tracking, product quality documentation.	United States
Sub Processors Business Data exact.com	Fintech	Service and community software, also being used as a customer portal	Australia
Supademo supademo.com	DevOps	Documentation and task management (e.g., Confluence, Jira)	Australia
Swarmer getswarmer.com	Defense Tech	Issue Tracking and Project Management	US / EU
Tactful tactful.ai	Customer Service / AI	Software Development and Collaboration Tools	Global Residency (between US California and Oregon, EU Frankfurt and EU Ireland regions)
Telnyx telnyx.com	Telecommunications, Voice AI	Software used for managing product development, tracking issues, and organizing tasks.	Sydney, NSW, Australia
Tempo tempo.io	Productivity, Project Management, AI	Rovo is used for AI-powered search and knowledge discovery across our Atlassian tools.	United States
Tempo tempo.io	Productivity, Project Management, AI	We use Jira and Jira Service Management to track customer-reported bugs, incidents, support tickets, and internal development work.	United States
Tempo tempo.io	Productivity, Project Management, AI	We use Atlassian Community to engage users, share best practices, and for other product-related issues.	United States
Tempo tempo.io	Productivity, Project Management, AI	Confluence is used for internal documentation, knowledge sharing, and team collaboration.	United States
ThoughtSpot thoughtspot.com	Analytics, AI/ML	Confluence is used for technical incident response and support, and Jira is used for bug and ticket handling. If Customer utilizes ThoughtSpot’s support ticketing system, and includes Personal Data in support communications, it will be processed by Atlassian.	Australia
Threatdown threatdown.com	Cybersecurity	Customer Feedback	USA
Thruinc thruinc.com	Managed File Transfer (MFT)	Project management, customer support, change management, quality assurance, and development	Dallas, TX, United States
Timely gettimely.com	HealthTech	Cloud-based customer support services	Australia
Torq torq.io	Cybersecurity	Customer support ticketing	USA
Totara totara.com	EdTech	Support ticket management	Global (All Atlassian cloud across AWS regions)
Trusted Family trustedfamily.com	—	Project management and documentation (Jira, Confluence)	Australia
TUNE tune.com	—	Project Management and Documentation	USA
Uberflip uberflip.com	Marketing	Developer work management and knowledge sharing platform. May contain customer information regarding work tickets to address specific issues.	United States
Validity validity.com	Marketing	Project Management & Tracking Development	US
Vectara vectara.com	AI/ML	Customer and Sales Support	United States
Verifiable verifiable.com	HealthTech	Project management, bug tracking and internal document storage software.	U.S.
Viapeople viapeople.com	HR Tech	Bug and ticket tracking.	USA/Australia
WordPress Experts wpserved.com	Web Development	Provides a portion of product services for Atlassian account, Jira, Confluence, Bitbucket, and Stride, Trello	Australia
Workleap Sub Processors workleap.com	HR Tech	Team collaboration tool used for customer support and troubleshooting purposes	USA
Workspot Docs workspot.com	DaaS (Desktop as a Service)	Manages support tickets	United States
xMatters xmatters.com	DevOps	Development projects and service management.	United States
Xodo Sign (formerly eversign) eversign.com	eSignature/Document Management	Issue tracking and documentation services	Australia, Singapore, Germany, Ireland, United States
Xopero xopero.com	Cybersecurity	Team collaboration software for software development and project management	US
Yesware yesware.com	Sales Engagement	Bug tracking system	USA/Australia
Yousign yousign.com	eIDAS, Digital Trust	Collaborative tools suite for software development and project management	USA
Zylo zylo.com	SaaS Management	Availability Reporting	350 Bush Street Floor 13, San Francisco, CA 94104

Frequently Asked Questions

How many companies use Atlassian as a sub-processor?

Atlassian is used by 196 companies as a third-party data processor (sub-processor) based on their public GDPR disclosures.

What industries use Atlassian?

Atlassian is most commonly used in Cybersecurity, HR Tech, EdTech, DevOps, Fintech.

What is Atlassian used for?

Atlassian is primarily used for customer support, and also for analytics & monitoring, collaboration, engineering.