Name	Purpose	Location	Category
Amazon Web Services	Hosting services for storing user profiles and projects in a secured data center.	US	Cloud Infrastructure
Atlassian	Used for tracking engineering and development tasks; stores system logs and personally identifiable information when needed.	US	Analytics & Monitoring
Augment Me	Provides AI-enhanced learning assessment technology within Promethean’s services.	US	AI & Machine Learning
CGI Technologies and Solutions	Supports internal business operations systems; does not access user databases.	US
Envoy	Records limited personal data of visitors to Promethean office locations.	US
Forge Business Technology	Supports the use of Atlassian services like Jira and Confluence.	US
Functional Software, Inc. dba Sentry	Error tracking, crash reporting, and performance monitoring for Promethean services.	US	Analytics & Monitoring
Google	Uses Google Analytics and Firebase for analyzing application usage.	US	Analytics & Monitoring
Maciej Kupczak	Provides software architecture & engineering services for Explain Everything.	Poland	Engineering
Microsoft	Utilizes Office 365 tools for internal communication during customer support.	US	Customer Support
Mixpanel	Analyzes application usage using limited device-related information.	US
Nightfall by Shoreline	Classifies personal data and authentication information in user-generated artifacts within Atlassian products.	US	Security & Identity
Partner Hero	Assists with warranty service processing and related customer information.	US (with affiliates in Honduras and the Philippines)
PayPal Braintree	Handles payment processing confirmations for user purchases.	US	Payments & Billing
Promethean	Critical infrastructure subprocessor providing customer support and product development outside the U.S.	US	Cloud Infrastructure
Promethean	Critical infrastructure subprocessor providing customer support and product development in the U.S.	UK	Cloud Infrastructure
Promethean Poland sp. z.o.o	Critical infrastructure subprocessor for customer support and product development in Poland.	Poland	Cloud Infrastructure
Salesforce	Maintains sales and marketing related data, customer interactions, and support queries.	US	Customer Support
Simon Percival	Supports Promethean’s Support Team for Australia and New Zealand; can support globally.	Australia
Sketchfab	Supports 3D model searches within the Explain Everything iOS app.	US (Headquarters in the US, founded in France)
Tenor	Provides functionality within Promethean services for selecting images and videos.	Not specified (owned by Google)
Unsplash	Enables users to select images and videos for user-created content.	Canada
User.com	Marketing automation for email campaigns relating to the Explain Everything service.	Poland	Communication
Zendesk	Provides support to Explain Everything users for problem resolution.	US

Data Processing Locations

15 sub-processors

Poland

3 sub-processors

US (with affiliates in Honduras and the Philippines)

1 sub-processor

Australia

1 sub-processor

US (Headquarters in the US, founded in France)

1 sub-processor

Not specified (owned by Google)

1 sub-processor

Canada

1 sub-processor

Frequently Asked Questions

How many sub-processors does Promethean World use?

Promethean World uses 24 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Promethean World's main sub-processors?

Promethean World's sub-processors include Amazon Web Services (Hosting services for storing user profiles and projects in a secured data center.), Atlassian (Used for tracking engineering and development tasks; stores system logs and personally identifiable information when needed.), Augment Me (Provides AI-enhanced learning assessment technology within Promethean’s services.), CGI Technologies and Solutions (Supports internal business operations systems; does not access user databases.), Envoy (Records limited personal data of visitors to Promethean office locations.), and 19 more.

Where does Promethean World process data?

Promethean World's sub-processors are located in US, Poland, US (with affiliates in Honduras and the Philippines), UK, Australia, US (Headquarters in the US, founded in France), Not specified (owned by Google), Canada.