Name	Purpose	Location	Category
Amazon Web Services EMEA SARL (AWS)	Data Center hosting	Germany, Ireland	Cloud Infrastructure
Atlassian	Support ticket system external to the system	The data is stored in AWS in the EU (Ireland and Germany)	Customer Support
Auth0	Authentication and authorization platform	Germany, USA	Security & Identity
Awexi	Data Center hosting	Denmark	Cloud Infrastructure
Datadog	Monitoring for Support, troubleshooting of the technical infrastructure	Germany	Cloud Infrastructure
Dmarcian	E-mail delivery security	Data is stored in Google Cloud Platform in the EU (Belgium)	Security & Identity
ECIT	Invoice Scanning Services	Poland	Communication
Equinix	Document-oriented database program, Data center hosting	Finland	Cloud Infrastructure
Exadel	Software developing services	Germany, Spain	Engineering
iBinder	Module for cloud-based information and document management for additional attachments of specific sizes	Sweden, Ireland, Netherlands	Cloud Infrastructure
Ibinder subprocessor Microsoft	Module for cloud-based information and document management	EU	Cloud Infrastructure
Mailgun	Email deliverability platform	Germany, Belgium, Bulgaria, France	Communication
Mailjet	E-mail automation	Data is stored in Google Cloud data centres in the Netherlands and Belgium	Communication
Messagebird	SMS text service for users relying on single sign on	Data is stored in Google Cloud Platform in the EU (Belgium and The Netherlands)	Security & Identity
Microsoft Azure	Hosting, backup, virtual machines	Data is stored in Azure data centres in the Netherlands	Cloud Infrastructure
Miracle	Document integration services	Denmark	Automation & Integration
MongoDB	Document-oriented database program, Data center hosting	Germany, Ireland, France	Cloud Infrastructure
Myracloud	DDOS protection	Data is stored in data centres managed by Noris network, Equinix and Interxion in Germany and Austria	Security & Identity
ScanNet	Vsphere, Veeam Cloud Connect, Tivoli Storage Manager	Denmark	Cloud Infrastructure
Tickstar	Document delivery processing	AWS Germany, Ireland	Document Management
Ubivox	Email deliverability platform	Denmark, France the Netherlands	Communication
Visma ITC	Norway – Hosting	Norway	Cloud Infrastructure
Visma Labs SIA	Software development	Riga, Latvia	Engineering
WorldLine (former Bambora)	Payment service	Germany, Ireland, Sweden	Payments & Billing
Zendesk	Support tickets	AWS Germany, Ireland	Customer Support

Data Processing Locations

Denmark

3 sub-processors

AWS Germany, Ireland

2 sub-processors

Germany, Ireland

1 sub-processor

The data is stored in AWS in the EU (Ireland and Germany)

1 sub-processor

Germany, USA

1 sub-processor

Germany

1 sub-processor

Data is stored in Google Cloud Platform in the EU (Belgium)

1 sub-processor

Poland

1 sub-processor

Frequently Asked Questions

How many sub-processors does Mercell use?

Mercell uses 25 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Mercell's main sub-processors?

Mercell's sub-processors include Amazon Web Services EMEA SARL (AWS) (Data Center hosting), Atlassian (Support ticket system external to the system), Auth0 (Authentication and authorization platform), Awexi (Data Center hosting), Datadog (Monitoring for Support, troubleshooting of the technical infrastructure), and 20 more.

Where does Mercell process data?

Mercell's sub-processors are located in Denmark, AWS Germany, Ireland, Germany, Ireland, The data is stored in AWS in the EU (Ireland and Germany), Germany, USA, Germany, Data is stored in Google Cloud Platform in the EU (Belgium), Poland.