Messagemedia

messagemedia.com &nearr;Communication/Cloud Messaging

MessageMedia is a global messaging provider that helps businesses connect with customers via SMS, social media, and integrations.

51sub-processors

HeadquartersMelbourne, Australia

Founded2001

Size201-1000

MarketB2B

PublicPrivate

ProductsSMS Messaging, One Inbox for multi-channel communications, Bulk SMS Services, Dedicated Virtual Numbers, Email to SMS Conversion, Two-way SMS Conversations, Personalized SMS and MMS Campaigns

View source page &nearr;

By Category

Cloud Infrastructure24

Uncategorized8

Customer Support5

AI & Machine Learning3

Analytics & Monitoring3

Logistics & Delivery3

Payments & Billing2

Engineering2

Communication1

All Sub-Processors

Name	Purpose	Location	Category
Ably	Cloud Service for Live Updates	EU	Cloud Infrastructure
Aiven	Infrastructure	EU	Cloud Infrastructure
Amazon Web Services	Hosting	Australia; AU1, Brazil; BR1, Canada; CA1, Ireland; EU1, Germany; EU2, Sweden; EU6, USA; US1, US2, US6	Cloud Infrastructure
Amazon Web Services	Hosting	Ireland; EU1, Australia, Germany, South Africa	Cloud Infrastructure
Amazon Web Services Australia	Hosting	Australia	Cloud Infrastructure
AppCues	Infrastructure, User Onboarding	USA	Cloud Infrastructure
Apple	Hosting, Infrastructure and Delivery of Messages	Global	Cloud Infrastructure
AssemblyAI	Speech-to-text conversions and conversation content analysis	EU (Ireland), US	AI & Machine Learning
Atlassian	Support ticket tracking, Incident Management	US, Global	Analytics & Monitoring
Chargebee	Billing	EU	Payments & Billing
CloudAMQP	Infrastructure	EU	Cloud Infrastructure
CloudFlare	Infrastructure	EU	Cloud Infrastructure
Collaboration Betters The World APAC	Service support provisioning, Development	Vietnam, Hong Kong	Engineering
ConfigCat	Application feature flagging	EU	Engineering
Datadog	Observability	USA, EU	Analytics & Monitoring
Eficode	Support and maintenance of ticket services platform	Ireland; EU-West-1	Customer Support
Emagine Consulting	Service provisioning & support and Customer Support	EU	Customer Support
Equinix	Hosting	USA, US5	Cloud Infrastructure
Extrinsica	Hosting	USA, US7	Cloud Infrastructure
Force Technology Inc, (Paragon)	Hosting and Infrastructure	EU	Cloud Infrastructure
GlobalConnect	Hosting	Sweden, EU3	Cloud Infrastructure
Google	Hosting and Infrastructure	USA, EU	Cloud Infrastructure
Google Cloud EMEA	Hosting	Germany; EU2	Cloud Infrastructure
Google Cloud France	Cloud datacenters	EU (Germany & Belgium)	Cloud Infrastructure
Hetzner	WhatsApp Hosting	EU	Cloud Infrastructure
Huawei	Push notifications to devices	—	Communication
InfoBank	Hosting	South Korea	Cloud Infrastructure
Jaitco	Service Provisioning and Support	EU
Jibe Mobile	Service Provisioning and Support	EU, USA, Brazil
J-Labs sp. z.o.o (Poland)	Service Provisioning and Support	EU
Mac Stadium	Cloud datacenters	USA	Cloud Infrastructure
Meta	Delivery of messages	Global	Logistics & Delivery
Microsoft Azure	Voice: Text To speech capabilities, Machine Learning	USA, EU	AI & Machine Learning
MongoDB	Hosting and Infrastructure	EU	Cloud Infrastructure
NHN	Delivery of messages	South Korea	Logistics & Delivery
Omnipresent	Customer Support, Project Management, Deployment, Service Provisioning, Managed Services	Global	Customer Support
OpenAI	Machine Learning	EU	AI & Machine Learning
Oracle Svenska	Database, Infrastructure, Support	EU	Cloud Infrastructure
PingCap	Hosting (managed database)	AU, EU and USA	Cloud Infrastructure
Raintank Inc., dba Grafana Labs	Analytics and logs	EU, USA	Analytics & Monitoring
RedHat	OS, Support	EU
Reseau Group	Support	US, India
Scaleway	Hosting and Infrastructure	France	Cloud Infrastructure
Sentry	Infrastructure, Observability	USA	Cloud Infrastructure
SFDC Ireland	Processing of customer data	US, EU (Germany), AU
Stripe	Billing, Support billing and payment systems	EU, USA	Payments & Billing
Tangent International	Customer Support, Project Management, Deployment, Service Provisioning, Managed Services	Global	Customer Support
Tencent Holdings	Delivery of messages	EU, USA, Brazil	Logistics & Delivery
Zendesk	Customer support platform	USA, EU and APAC	Customer Support
ZESIUM mobile d.o.o	Service Provisioning and Support	EU
ZESIUM MOBILE DOO	Service Provisioning and Support	EU

Data Processing Locations

17 sub-processors

Global

4 sub-processors

USA

3 sub-processors

USA, EU

3 sub-processors

South Korea

2 sub-processors

EU, USA, Brazil

2 sub-processors

EU, USA

2 sub-processors

Australia; AU1, Brazil; BR1, Canada; CA1, Ireland; EU1, Germany; EU2, Sweden; EU6, USA; US1, US2, US6

1 sub-processor

Frequently Asked Questions

How many sub-processors does Messagemedia use?

Messagemedia uses 51 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Messagemedia's main sub-processors?

Messagemedia's sub-processors include Ably (Cloud Service for Live Updates), Aiven (Infrastructure), Amazon Web Services (Hosting), Amazon Web Services (Hosting), Amazon Web Services Australia (Hosting), and 46 more.

Where does Messagemedia process data?

Messagemedia's sub-processors are located in EU, Global, USA, USA, EU, South Korea, EU, USA, Brazil, EU, USA, Australia; AU1, Brazil; BR1, Canada; CA1, Ireland; EU1, Germany; EU2, Sweden; EU6, USA; US1, US2, US6.