Name	Purpose	Location	Category
Aiven	Cloud Services and Support Services	United States	Cloud Infrastructure
Aiven Australia	Cloud Services and Support Services	Australia	Cloud Infrastructure
Aiven Canada	Cloud Services and Support Services	Canada	Cloud Infrastructure
Aiven Deutschland	Cloud Services and Support Services	Germany	Cloud Infrastructure
Aiven France	Cloud Services and Support Services	France	Cloud Infrastructure
Aiven Ireland	Cloud Services and Support Services	Ireland	Cloud Infrastructure
Aiven Israel (EverSQL Ltd)	Cloud Services and Support Services	Israel	Cloud Infrastructure
Aiven Italy	Cloud Services and Support Services	Italy	Cloud Infrastructure
Aiven Netherlands	Cloud Services and Support Services	Netherlands	Cloud Infrastructure
Aiven New Zealand	Cloud Services and Support Services	New Zealand	Cloud Infrastructure
Aiven Portugal, Unipessoal Lda	Cloud Services and Support Services	Portugal	Cloud Infrastructure
Aiven Spain	Cloud Services and Support Services	Spain	Cloud Infrastructure
Aiven Sweden	Cloud Services and Support Services	Sweden	Cloud Infrastructure
Aiven UK	Cloud Services and Support Services	United Kingdom	Cloud Infrastructure
Akenes SA (Exoscale)	Infrastructure for Cloud Services, Cloud Service backups.	As selected by the Customer.	Cloud Infrastructure
Amazon Web Services	Management services for DNS, Disaster recovery, backup, long term storage of audits logs.	Sweden / eu-north-1	Cloud Infrastructure
Amazon Web Services EMEA	Email delivery service	Luxembourg	Communication
Amazon Web Services EMEA	Infrastructure for Cloud Services, Cloud Service backups.	As selected by the Customer.	Cloud Infrastructure
Atlassian	Internal ticketing system	Australia	Customer Support
DigitalOcean	Infrastructure for Cloud Services.	As selected by the Customer.	Cloud Infrastructure
Functional Software, Inc. (Sentry.io)	Application error monitoring and alerts	United States	Analytics & Monitoring
Google Cloud EMEA	Management services for Aiven console, backup, API, system of record database, centralized logging and monitoring systems.	Belgium / europe-west1	Analytics & Monitoring
Google Cloud EMEA	Infrastructure for Cloud Services, Cloud Service backups.	As selected by the Customer.	Cloud Infrastructure
Google Cloud EMEA	AI service provider processing customer inputs (prompts, data, and content) to generate AI-powered responses and features.	Belgium / europe-west1	AI & Machine Learning
Microsoft Ireland Operations	Infrastructure for Cloud Services, Cloud Service backups.	As selected by the Customer.	Cloud Infrastructure
Opsgenie Inc (owned by Atlassian Pty Ltd)	Alerting and paging	Australia	Communication
Oracle Finland	Infrastructure for Cloud Services, Cloud Service backups.	As selected by the Customer.	Cloud Infrastructure
OVH	Infrastructure for Cloud Services, Cloud Service backups.	As selected by the Customer.	Cloud Infrastructure
Pineapple Technology Ltd. (Incident.io)	Incident management coordination	United Kingdom	Engineering
Qualified.com	Chat function for marketing and sales purpose	United States	Marketing & Advertising
Salesforce	Customer relationship management system	United States	CRM
Slack	Internal operational messaging	United States	Communication
Stripe	Credit card payment processing	United States	Payments & Billing
Upcloud	Infrastructure for Cloud Services.	As selected by the Customer.	Cloud Infrastructure
Zendesk	Customer support ticketing system	United States	Customer Support

Data Processing Locations

As selected by the Customer.

8 sub-processors

United States

7 sub-processors

Australia

3 sub-processors

United Kingdom

2 sub-processors

Belgium / europe-west1

2 sub-processors

Canada

1 sub-processor

Germany

1 sub-processor

France

1 sub-processor

Frequently Asked Questions

How many sub-processors does Aiven use?

Aiven uses 35 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Aiven's main sub-processors?

Aiven's sub-processors include Aiven (Cloud Services and Support Services), Aiven Australia (Cloud Services and Support Services), Aiven Canada (Cloud Services and Support Services), Aiven Deutschland (Cloud Services and Support Services), Aiven France (Cloud Services and Support Services), and 30 more.

Where does Aiven process data?

Aiven's sub-processors are located in As selected by the Customer., United States, Australia, United Kingdom, Belgium / europe-west1, Canada, Germany, France.