| Abnormal abnormal.ai | Cybersecurity | Customer Success and Product Experience | United States |
| Accruent accruent.com | Asset Management, Workplace Management, Facility Management | Business Support | US |
| Acquia acquia.com | Digital Experience Platform | Provides Software-as-a-Service (SaaS) web application usage and behavioral monitoring. | San Francisco, CA 94133-1998 |
| Addigy addigy.com | DevOps | Customer Success Platform | San Francisco, California |
| Alteryx alteryx.com | Data Analytics / AI | Customer success software | USA |
| Amplify amplify.com | EdTech | Customer support | United States |
| Auditboard auditboard.com | GRC (Governance, Risk, and Compliance) | Customer experience and lifecycle management | US |
| AuditBoard soxhub-site.netlify.app | Cloud Infrastructure | Customer experience and lifecycle management | US |
| Brightcove brightcove.com | Video Technology | Customer success management platform | USA |
| Catonetworks catonetworks.com | Cybersecurity | Customer success and account management. | United States |
| Chorus.ai chorus.ai | Sales Intelligence | Customer success platform | USA |
| Claroty claroty.com | Cybersecurity | Customer success and product experience platform | US |
| Community oleeo.com | HR Tech | Customer success software | USA |
| Dialpad dialpad.com | AI/Cloud Communications | Customer Success Software | US, India, Israel |
| Discoveryeducation discoveryeducation.com | EdTech | Customer success software | USA |
| Discoveryeducation discoveryeducation.com | EdTech | Customer success software | USA |
| Discovery Education discoveryeducation.co.uk | EdTech | Customer success software | USA |
| Discovery Education discoveryeducation.co.uk | EdTech | Customer success software | USA |
| Domaintools domaintools.com | Cybersecurity | Customer Success | USA |
| Dps dps.ltd | Data Protection, AI Governance | Customer success and support | USA, EU |
| Egnyte egnyte.com | Cloud Infrastructure | Customer support | USA |
| Employ Inc. employinc.com | HR Tech | Customer Success Management | USA |
| Figma figma.com | Design Software | Public support forum hosting | United States |
| Forcepoint forcepoint.com | Cybersecurity | Salesforce integration | USA |
| Forethought forethought.ai | AI/Customer Support | Customer Onboarding and Feedback | United States |
| Fortinet fortinet.com | Cybersecurity | Community Forum | US |
| Genesys mypurecloud.com | Customer Experience Management | Tool for CSM, TAM and onboarding specialists to track customer interactions and journey. | USA |
| Genesys genesys.com | Customer Experience (CX), AI | Tool for CSM, TAM and onboarding specialists to track customer interactions and journey. | USA |
| Getrecharge getrecharge.com | Fintech | Customer usage metrics services | United States of America |
| Greenhouse greenhouse.com | HR Tech | Customer success platform | United States |
| HackerOne hackerone.com | Cybersecurity | Customer Success | United States, Ireland, Germany |
| Hiverhq hiverhq.com | Customer Service, AI | Product Analytics | United States |
| Horizon3 horizon3.ai | Cybersecurity | Gainsight is used to support our customer success initiatives, including customer engagement, onboarding, health monitoring, and support experience optimization. | US |
| Informa TechTarget techtarget.com | Digital Media | Customer success management | United States |
| Intralinks intralinks.com | Fintech, Data Security | Customer Success Management – CRM | United States |
| JazzHR jazzhr.com | HR Tech | Customer Success Management | USA |
| Jobvite jobvite.com | HR Tech | Customer Success Management | USA |
| Leanix leanix.net | Enterprise Architecture | Subprocessor is providing ticketing system and support in customer success management. | USA |
| Leavelogic leavelogic.com | HR Tech | Processing Operational Customer Information | United States |
| Lever lever.co | HR Tech | Customer Success Management | USA |
| Lianatech lianatech.com | Marketing | Used for product analytics | EU / USA |
| Locus locus.sh | Logistics Tech | For managing customer relationship and account management | US |
| LogicMonitor logicmonitor.com | IT Operations, Observability, AIOps | Customer Success Platform | USA (Redwood City, CA) |
| Mabl mabl.com | DevOps | Customer success software | USA |
| Malwarebytes malwarebytes.com | Cybersecurity | Customer success and product experience | USA |
| Miro miro.com | Productivity | Customer Success/Support | United States |
| Newforma newforma.com | Construction Management Software | Customer support | USA |
| OpenSesame opensesame.com | EdTech | CRM | USA |
| Optro optro.ai | GRC (Governance, Risk, Compliance) | Customer experience and lifecycle management | US |
| PagerDuty pagerduty.com | DevOps | Customer Support Services | United States |
| PagerDuty jeli.io | DevOps | Customer Support Services | United States |
| Postman postman.com | DevOps | Customer success communications | United States |
| PowerPlan powerplan.com | Fintech | In app messaging; analytics and performance; customer feedback | USA |
| Project44 project44.com | Supply Chain Management / Logistics | Analytics and reporting tool | United States and/or Germany, Ireland |
| Quickbase quickbase.com | Low-Code Development Platforms | Business intelligence | U.S., E.U., Israel, India, U.K. |
| Rekoop rekoop.com | Legal Tech | Intapp Client Community Portal | United States |
| Replicon replicon.com | Project Management Software, ERP, Compliance Software | Customer analytics and management | United States |
| ROLLER Software roller.software | Cloud Infrastructure | CRM & Product Experience | USA |
| Samsara samsara.com | IoT and Fleet Management | Customer success | USA |
| Sendbird sendbird.com | Communication Infrastructure | Customer success platform with AI summary functionality (StaircaseAI) | United States |
| Soci soci.ai | Marketing | Internal Customer Relationship Management Platform | USA |
| Sparrow Connected sparrowconnected.com | HR Tech | Customer Support, Data Analytics | USA |
| Sub processors silktide.com | Accessibility, SaaS | Customer success and support | USA, EU |
| SugarCRM UK sugarcrm.com | Sales Automation | In-product messaging/user guides, user analytics | USA |
| Sumo Logic sumologic.com | Cybersecurity | Customer Success Platform with genAI for communication utilizing their Staircase feature | USA |
| Tapcart tapcart.com | E-commerce | Customer Success Tools | United States |
| Taxsystems taxsystems.com | Fintech | Customer success software | USA |
| ThoughtExchange thoughtexchange.com | EdTech | Customer Support, Data and Leader Analytics | United States |
| Threatdown threatdown.com | Cybersecurity | Customer Success | USA |
| Trend Micro trendmicro.com | Cybersecurity | Data processing | US |
| Typeform typeform.com | Data Collection / AI Engagement | handling accounts and interactions in the community | United States of America |
| Veson Nautical veson.com | Maritime Software | Customer Success Management | United States |
| Widen widen.com | Digital Asset Management (DAM) | Customer experience and relationship management | USA |
| Workiva workiva.com | Fintech, Risk Management, Sustainability Management | Customer Relationship and Success Management; Customer Communications. | United States |
| Xactly xactlycorp.com | Sales Performance Management (SPM) | Customer Success Software | United States |
| Yesware yesware.com | Sales Engagement | Customer relationship management provider | USA |
| ZoomInfo zoominfo.com | Sales Intelligence | Customer success platform | USA |