Name	Purpose	Location	Category
Amazon Web Services (AWS)	Cloud services provider for the Workiva platform, data storage, language translation, generative AI model provider, WAF, DDoS protection, and CDN services.	Europe: Ireland; United States: Northern Virginia; APAC: Japan	Cloud Infrastructure
Aptara	Provides support services including account management support, trainings.	United States	CRM
Cloudflare	Provides web application firewall (WAF) and DDoS protection services for the Workiva platform.	Global; Log storage: United States	Security & Identity
Credly	Digital badge and certificate platform for learning paths and certification exams.	United States	Security & Identity
Datadog	Gathers browser-based performance data for insights into performance, error rates, and telemetry.	United States	Analytics & Monitoring
Gainsight	Customer Relationship and Success Management; Customer Communications.	United States	Customer Support
Gong	Stores customer meeting recordings and transcripts.	United States
Google	Record customer meetings and provide language translation services.	United States; EU endpoints for EU prod; global endpoints for US prod and APAC prod	Customer Support
Microsoft	Record customer meetings and provide generative AI services.	United States; Sweden	AI & Machine Learning
New Relic	Gathers browser-based performance data for insights into performance, error rates, and telemetry.	United States	Analytics & Monitoring
Salesforce	Customer Relationship Management (CRM), processes user business contact information.	United States	CRM
Skilljar	Learning Management System (LMS) that provides e-learning courses.	United States
Snowflake	Data warehousing and analytics services.	Europe: Ireland; United States: Northern Virginia; APAC: Japan	Analytics & Monitoring
TransPerfect Remote Interpreting	Language interpretation services on support calls.	United States	Engineering
WalkMe	Digital adoption tool for onboarding and driving adoption of the Workiva platform.	United States	Engineering
Zendesk	Support via Chat, Phone, Email, and the Support Center Ticket Portal.	United States; Ireland	Customer Support
Zoom	Record and transcribe customer meetings.	United States

Data Processing Locations

United States

11 sub-processors

Europe: Ireland; United States: Northern Virginia; APAC: Japan

2 sub-processors

Global; Log storage: United States

1 sub-processor

United States; EU endpoints for EU prod; global endpoints for US prod and APAC prod

1 sub-processor

United States; Sweden

1 sub-processor

United States; Ireland

1 sub-processor

Frequently Asked Questions

How many sub-processors does Workiva use?

Workiva uses 17 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Workiva's main sub-processors?

Workiva's sub-processors include Amazon Web Services (AWS) (Cloud services provider for the Workiva platform, data storage, language translation, generative AI model provider, WAF, DDoS protection, and CDN services.), Aptara (Provides support services including account management support, trainings.), Cloudflare (Provides web application firewall (WAF) and DDoS protection services for the Workiva platform.), Credly (Digital badge and certificate platform for learning paths and certification exams.), Datadog (Gathers browser-based performance data for insights into performance, error rates, and telemetry.), and 12 more.

Where does Workiva process data?

Workiva's sub-processors are located in United States, Europe: Ireland; United States: Northern Virginia; APAC: Japan, Global; Log storage: United States, United States; EU endpoints for EU prod; global endpoints for US prod and APAC prod, United States; Sweden, United States; Ireland.