Company	Industry	Purpose	Location
Accruent accruent.com	Asset Management, Workplace Management, Facility Management	Hosting Provider	US
Accruent accruent.com	Asset Management, Workplace Management, Facility Management	Business Support	US
Apica apica.io	Observability/Cybersecurity	Integration for alerting	USA
Boomi boomi.com	Data Integration	Provision of services as part of Boomi’s products	United States
Bvoip bvoip.com	Communications, SaaS, UCaaS, CCaaS	Enterprise service management and operations platform	Unknown
Epicor epicor.com	Cloud ERP	Technical Support / Customer Support	USA
February 2023 and May ... servicenow.com	AI/ML, IT Service Management	Customer support services	Austria
FICO fico.com	Fintech	Customer support and ticketing for clients globally	United States
Genesys mypurecloud.com	Customer Experience Management	Asset management and change control.	USA
Genesys genesys.com	Customer Experience (CX), AI	Asset management and change control.	USA
Informa TechTarget techtarget.com	Digital Media	To streamline our operations with Order Management and Customer Service Management capabilities	United States
interos.ai interos.ai	Supply Chain Risk Management	Client ticketing support	United States
LivePerson liveperson.com	Conversational AI	Cloud Ticketing Services	Netherlands
LogicMonitor logicmonitor.com	IT Operations, Observability, AIOps	IT Service Management (ITSM)	USA (Santa Clara, CA)
MasterControl mastercontrol.com	HealthTech	Customer incident tracking	Global
Norstella norstella.com	HealthTech	Management of IT services.	United States
Pax8 pax8.com	Cloud Infrastructure	Productivity and operations	Unknown
Percona percona.com	Analytics	Percona uses ServiceNow to provide a customer portal for communication.	United States, Canada
Presidio presidio.com	Cloud Infrastructure, Managed Services, Cybersecurity	IT Service Management	EU, US
Pursuant Health pursuanthealth.com	HealthTech	Customer Service Management	USA
SailPoint sailpoint.com	Cybersecurity	Ticketing system for Support and Maintenance Services	US
TechnologyOne technology1.co.uk	SaaS, Education Technology, Government Technology	Cloud Services Provider	Australia & United Kingdom
TechnologyOne technology1.com	SaaS, EdTech, GovTech	Cloud Services Provider	Australia & United Kingdom
Toast toasttab.com	Fintech	Workforce and team task management for merchant employees	United States
VoiceBase voicebase.com	AI/ML, Speech Analytics	Cloud Ticketing System	Netherlands
Zoom zoom.us	UCaaS (Unified Communications as a Service)	Cloud-based Customer Service Platform	Germany, United States

Frequently Asked Questions

How many companies use ServiceNow as a sub-processor?

ServiceNow is used by 26 companies as a third-party data processor (sub-processor) based on their public GDPR disclosures.

What industries use ServiceNow?

ServiceNow is most commonly used in HealthTech, Asset Management, Workplace Management, Facility Management, Fintech, Observability/Cybersecurity, Data Integration.

What is ServiceNow used for?

ServiceNow is primarily used for customer support, and also for cloud infrastructure, business operations, communication.