Zoom

zoom.us &nearr;UCaaS (Unified Communications as a Service)

Zoom provides a unified communications platform that enables virtual meetings, team chat, and AI-driven collaboration tools to enhance remote communication.

24sub-processors

HeadquartersSan Jose, United States

Founded2011

Size1001-5000

MarketB2B

PublicYes (ZM)

ProductsZoom Meetings, Zoom Phone, Zoom Chat, Zoom Webinars, AI Companion, Zoom Rooms, Zoom Whiteboard, Zoom Contact Center, AI Docs

View source page &nearr;

By Category

Uncategorized8

Cloud Infrastructure6

AI & Machine Learning3

Security & Identity2

Content & Localization1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services	Cloud Service Provider	Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States	Cloud Infrastructure
Anthropic	Intelligent Features Service Provider	United States
Authzed	Authorization / Permissions service (Developer tools)	United States	Security & Identity
Cloudflare	Content Delivery Network	North America, Latin America, Europe, Middle East, Africa, Asia and Oceania.	Content & Localization
Cloudflare	Security	European Union, United States	Security & Identity
Eleven Labs	Intelligent Features Service Provider (Text to Speech, Voice Cloning, Dubbing)	United States, European Union	AI & Machine Learning
Google Cloud Platform	Cloud Service Provider, Intelligent Features Service Provider	United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore	Cloud Infrastructure
MaestroQA	Support Quality Assurance	Ireland, United States
Microsoft	Cloud Service Provider.	Switzerland	Cloud Infrastructure
Microsoft	Microsoft’s Azure AI Speech, Speech-to-Text service.	Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States	AI & Machine Learning
MongoDB	Developer Database Platform	United States	Engineering
OneTrust	Data Subject Requests Portal, Cookie Preference Center	United States	Cloud Infrastructure
OpenAI	Intelligent Features Service Provider	United States, European Union
Oracle	Cloud Service Provider	Mexico, United States	Cloud Infrastructure
Perplexity	Intelligent Features Service Provider	United States
Qualtrics	Feedback, Reviews, and Survey Responses	Germany, United States	Customer Support
Sendbird	Chat Functionality for Workvivo Customers (Optional)	European Union, United States
SendSafely	Encrypted file transfer service	United States
ServiceNow	Cloud-based Customer Service Platform	Germany, United States	Cloud Infrastructure
Stripe	Payment Processing	United States	Payments & Billing
Suki AI	Intelligent Features Service Provider	United States
Sumit-AI	AI Speech, Speech-to-Text service	Europe	AI & Machine Learning
TaskUS	Support Providers	Philippines, Croatia
Twilio	Notifications	United States, European Union	Communication

Data Processing Locations

United States

8 sub-processors

United States, European Union

3 sub-processors

Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States

2 sub-processors

European Union, United States

2 sub-processors

Germany, United States

2 sub-processors

North America, Latin America, Europe, Middle East, Africa, Asia and Oceania.

1 sub-processor

United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore

1 sub-processor

Ireland, United States

1 sub-processor

Frequently Asked Questions

How many sub-processors does Zoom use?

Zoom uses 24 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Zoom's main sub-processors?

Zoom's sub-processors include Amazon Web Services (Cloud Service Provider), Anthropic (Intelligent Features Service Provider), Authzed (Authorization / Permissions service (Developer tools)), Cloudflare (Content Delivery Network), Cloudflare (Security), and 19 more.

Where does Zoom process data?

Zoom's sub-processors are located in United States, United States, European Union, Australia, Brazil, Canada, Europe, India, Japan, Singapore, Taiwan, United States, European Union, United States, Germany, United States, North America, Latin America, Europe, Middle East, Africa, Asia and Oceania., United States, European Union, Uruguay, Chile, Taiwan, Japan and Singapore, Ireland, United States.