Name	Purpose	Location	Category
Amazon (AWS)	Data Storage	US	Cloud Infrastructure
Amazon (AWS)	Used to interpret customer behavior and emotion.	Based on location of Customer	Business Operations
Amazon Web Services	Cloud computing	USA	Cloud Infrastructure
Anthropic	AI enabled functionality	USA	AI & Machine Learning
Auth0	Authentication & Authorization service provider	US	Security & Identity
Auth0	Identity Authentication	USA	Security & Identity
Behavioral Signals	Tonal Analysis	US or Co-located with Customer
Behavioral Signals	Data Analytics	US	Analytics & Monitoring
ClickHouse	Database provider	Based on location of Customer
Confluent	Stream processing platform	USA	Data Processing & Storage
Databricks	Querying tool	USA
DataBricks	Databricks is used for serverless GPU model serving, optimizing, and deploying various AI models for our analytics Platform.	Based on location of Customer	Cloud Infrastructure
DataDog	Platform and Application observability & monitoring.	Co-located with Customer	Analytics & Monitoring
DataStax	Database provider	Based on location of Customer
Google Cloud Platform	Cloud computing	USA	Cloud Infrastructure
Google Workspaces	Email and internal workspace	USA	Communication
Konecta US	Customer Engineer	USA
Konecta US	Engagement Manager	USA
Logiz.io	—	Based on location of Customer
Looker	Visualization and Analytics Provider	Based on location of Customer	Analytics & Monitoring
Metarouter	Tag implementation	USA	Professional Services
Microsoft Azure	Data Analysis	Based on location of Customer
MongoDB	Database provider	Based on location of Customer
MongoDB	Data Storage	USA	Cloud Infrastructure
Nuance	Security	Based on location of Customer	Security & Identity
OrecX	Real-time audio capture	Co-located with Customer
Pendo	Product Analytics Provider	US	Analytics & Monitoring
Programize	Consulting	USA	Professional Services
SendSafely	End-to-end encrypted file transfer	USA
Sisense	Security	Based on location of Customer	Security & Identity
Smarty Street	Address validation	USA
Tableu	Security	Based on location of Customer	Security & Identity
Tray.io	API Integration	USA	Automation & Integration
Twilio	Security	Based on location of Customer	Security & Identity
UniMRCP	Media controller for U-Self Serve	Co-located with Customer	Content & Localization
Workato	They operate around the globe through AWS, so if the customer is in the US they will get their instance located in AWS US	Worldwide

Data Processing Locations

USA

15 sub-processors

Based on location of Customer

12 sub-processors

4 sub-processors

Co-located with Customer

3 sub-processors

US or Co-located with Customer

1 sub-processor

Worldwide

1 sub-processor

Frequently Asked Questions

How many sub-processors does Uniphore use?

Uniphore uses 36 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Uniphore's main sub-processors?

Uniphore's sub-processors include Amazon (AWS) (Data Storage), Amazon (AWS) (Used to interpret customer behavior and emotion.), Amazon Web Services (Cloud computing), Anthropic (AI enabled functionality), Auth0 (Authentication & Authorization service provider), and 31 more.

Where does Uniphore process data?

Uniphore's sub-processors are located in USA, Based on location of Customer, US, Co-located with Customer, US or Co-located with Customer, Worldwide.