Name	Purpose	Location	Category
ai-coustics	Pre-processing of the audio submissions for the quality improvement.	Germany
Amazon Web Services EMEA	Web hosting, data storage and compute for video processing services.	Luxembourg	Cloud Infrastructure
Anthropic	Generating outputs, including visuals, from the inputs provided within the product or within the video.	United States
AssemblyAI	speech-to-text conversion	United States	AI & Machine Learning
BFL	Processes text, audio, and video inputs via hosted generative AI models.	Germany	AI & Machine Learning
Canva Austria	Video processing to prepare a custom avatar.	Austria
Cinder Technologies	content moderation.	United States
CoeFont	Text-to-speech conversion	Tokyo, Japan	AI & Machine Learning
Datadog	Observability and error monitoring for the Services	United States	Analytics & Monitoring
DeepL	Machine translation of scripts to different languages	Germany	Content & Localization
Eleven Labs	Text-to-speech conversion, voice cloning	United States	AI & Machine Learning
Features & Labels	Processes text, audio, and video inputs via hosted generative AI models.	United States	AI & Machine Learning
Google Cloud EMEA	text-to-speech conversion, speech-to-text conversion, machine translation of scripts to different languages, other content processing	Ireland	AI & Machine Learning
IBM United Kingdom	Text-to-speech conversion	United Kingdom	AI & Machine Learning
Intercom	Support ticketing system and widget	Ireland	Customer Support
LiveKit	Processing for voice-based, text-based, and other interactions for interactive videos.	United States	Communication
Microsoft Ireland Operations	Content moderation, text-to-speech, speech-to-text conversion, and voice cloning.	Ireland	AI & Machine Learning
MongoDB	Structuring and storing production data	Ireland
Mux	Video content delivery network	United States	Content & Localization
OpenAI OpCo	generating outputs from the inputs provided within the product or within the video	United States
Runway AI	Video generation based on an image prompt	United States
StackOne Technologies	Processing of data from customer-enabled third party integrations.	England	Data Processing & Storage
Synthesia	Subsidiary engaging employees for various roles involved in the delivery of the SaaS to the customer	Germany	Logistics & Delivery
Synthesia	Subsidiary engaging employees for various roles involved in the delivery of the SaaS to the customer	Netherlands	Logistics & Delivery
Synthesia	Subsidiary engaging employees for various roles involved in the delivery of the SaaS to the customer	United States	Logistics & Delivery
Synthesia ApS	Subsidiary engaging employees for various roles involved in the delivery of the SaaS to the customer	Denmark	Logistics & Delivery
UAB ConvertAPI	Conversion of PowerPoint presentations uploaded by the customers into slides in STUDIO.	Lithuania	Business Operations
WellSaid Labs	Text-to-speech conversion	United States	AI & Machine Learning

Data Processing Locations

United States

12 sub-processors

Germany

4 sub-processors

Ireland

4 sub-processors

Luxembourg

1 sub-processor

Austria

1 sub-processor

Tokyo, Japan

1 sub-processor

United Kingdom

1 sub-processor

England

1 sub-processor

Frequently Asked Questions

How many sub-processors does Synthesia use?

Synthesia uses 28 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Synthesia's main sub-processors?

Synthesia's sub-processors include ai-coustics (Pre-processing of the audio submissions for the quality improvement.), Amazon Web Services EMEA (Web hosting, data storage and compute for video processing services.), Anthropic (Generating outputs, including visuals, from the inputs provided within the product or within the video.), AssemblyAI (speech-to-text conversion), BFL (Processes text, audio, and video inputs via hosted generative AI models.), and 23 more.

Where does Synthesia process data?

Synthesia's sub-processors are located in United States, Germany, Ireland, Luxembourg, Austria, Tokyo, Japan, United Kingdom, England.