Jaggaer

jaggaer.com &nearr;Procurement Technology

JAGGAER provides AI-powered source-to-pay solutions and a supplier collaboration platform to enhance procurement processes.

25sub-processors

HeadquartersDurham, United States

Founded2000

Size201-1000

MarketB2B

PublicPrivate

ProductsSource-to-Pay Solutions, Supplier Collaboration Platform, Spend Management, Category Management, Supplier Management, Strategic Sourcing, Contracts Management, eProcurement, Supply Chain Collaboration, Data Insights

View source page &nearr;

By Category

Security & Identity4

Communication4

Cloud Infrastructure3

Analytics & Monitoring1

Automation & Integration1

All Sub-Processors

Name	Purpose	Location	Category
4GFactor	Provides eInvoice compliance components such as the verification of eInvoices with government tax authorities in specific countries.	Mexico, United States	Security & Identity
8×8	Communication Platform, which is used for Technical Support calls and real-time analytics to improve productivity and customer experience.	United States	Analytics & Monitoring
Abbyy	Add-on functionality (“Digital Capture”) that enables automated capture and extraction of invoice data from paper and PDF invoices.	United States, Netherlands, Australia	Communication
Adobe	AdobeSign electronic signature for documents processed by JAGGAER Contracts+.	Global – Location of customer’s Adobe account	Legal & Compliance
Aha!	Hosting of JAGGAER Engage. JAGGAER Engage is a forum for our customers to submit their feature requests for how we can enhance our solutions.	United States	Cloud Infrastructure
Amazon Web Services (AWS)	Infrastructure as a service (IAAS) and platform as a service (PAAS).	United States, Germany, Ireland, UK, UAE	Cloud Infrastructure
AppZen	Add-on functionality that enables high accuracy automated invoice capture, with optional automated email responses to supplier invoice queries.	United States, India	Communication
B2B Router	Provides a PEPPOL access point for customers to receive eInvoices from suppliers globally.	Germany	Communication
BeeliveIT (Step)	Provides interfaces with Public Administration systems in full compliance with the general principles of the Digital Administration Code for Italy. Applicable to Italian Clients only.	Italy	Security & Identity
Beroe	Provides category intelligence in conjunction with JAGGAER category management product.	Ireland
Bottomline Technologies	Provides integrated AP payments as a service through JAGGAER Pay – Paymode X.	United States	Payments & Billing
ChatLingual	Customer support and language interpretation software.	United States	Customer Support
Comarch	Supports JAGGAER eInvoice compliance components such as creation of outgoing invoices in a legally compliant format. Data for EU based clients is processed in Poland, and for KSA based clients in KSA.	Poland, KSA	Security & Identity
Concord Fax Service	Add-on feature providing a fax service to distribute purchase orders within indirect procurement solutions.	United States	Business Operations
DocuSign	Electronic signature for documents processed by JAGGAER Contracts/Contract +. For JAGGAER Contract DocuSign location of processing in either US or Europe at the customer’s request.	Global – Location of customer’s DocuSign account	Legal & Compliance
Finexio	Provides integrated AP payments as a service through JAGGAER Pay.	United States	Payments & Billing
Google	Provider of the DialogFlow service used to process JAGGAER Assist interactions and provider of the reCAPTCHA service. Google does not store any personal data.	United States, Europe
Interfax Fax Service	Add-on feature providing a fax service to distribute purchase orders from customer to supplier within indirect procurement.	United States	Business Operations
Kinamu	SAP services and outsourcing. Personal data involved is limited to data that could be contained in customers’ transactional documentation.	Austria	Payments & Billing
Pendo	Provides user guides and usage analysis in JAGGAER Adopt and JAGGAER Advise.	United States
Salesforce	Support portal ticketing system.	United States	Customer Support
SnowFlake	Cloud-based data warehouse supporting client data extraction, AI features of JAGGAER Platform and JAGGAER Analytics.	United States, Germany, UK	Cloud Infrastructure
Sovos	Provides eInvoice compliance components such as digital signature, government portal retrieval and secure legal archiving of electronic invoices.	Sweden, Germany	Security & Identity
TealBook	JAGGAER Diversity Supplier management Integration.	Canada	Automation & Integration
Trustflow	Digital mailroom service to automate the data capture of invoice documents.	United States, India	Communication

Data Processing Locations

United States

9 sub-processors

United States, India

2 sub-processors

Mexico, United States

1 sub-processor

United States, Netherlands, Australia

1 sub-processor

Global – Location of customer’s Adobe account

1 sub-processor

United States, Germany, Ireland, UK, UAE

1 sub-processor

Germany

1 sub-processor

Italy

1 sub-processor

Frequently Asked Questions

How many sub-processors does Jaggaer use?

Jaggaer uses 25 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Jaggaer's main sub-processors?

Jaggaer's sub-processors include 4GFactor (Provides eInvoice compliance components such as the verification of eInvoices with government tax authorities in specific countries.), 8×8 (Communication Platform, which is used for Technical Support calls and real-time analytics to improve productivity and customer experience.), Abbyy (Add-on functionality (“Digital Capture”) that enables automated capture and extraction of invoice data from paper and PDF invoices.), Adobe (AdobeSign electronic signature for documents processed by JAGGAER Contracts+.), Aha! (Hosting of JAGGAER Engage. JAGGAER Engage is a forum for our customers to submit their feature requests for how we can enhance our solutions.), and 20 more.

Where does Jaggaer process data?

Jaggaer's sub-processors are located in United States, United States, India, Mexico, United States, United States, Netherlands, Australia, Global – Location of customer’s Adobe account, United States, Germany, Ireland, UK, UAE, Germany, Italy.