Name	Purpose	Location	Category
Amazon Web Services	AWS services are used to process personal data uploaded to the AWS services;	—
Apollo	Data is processed to provide services via sales platform.	—	Sales
Atlassian (JIRA/Confluence)	Data is processed to provide project management infrastructure.	—	Cloud Infrastructure
Chili Piper	Data is processed for inbound lead conversion and scheduling.	—	Data Processing & Storage
Clearbit	Clearbit provides data enrichment on marketing leads.	—	Marketing & Advertising
Descartes Visual Compliance	Data is processed to screen for denied and restricted parties.	—	Data Processing & Storage
Elevenlabs	Elevenlabs services are used to process real-time text to speech.	—	AI & Machine Learning
Google	Google services are used to process and store real-time speech recognition results as well as call logs.	—	Engineering
IBM	Data processed in the context of hosting of the Voximplant's websites, and associated online services, cloud storage of the Voximplant's data, and associated online services.	—	Cloud Infrastructure
Intercom	Data is processed to provide chat functionality for Voximplant users.	—	Data Processing & Storage
Leaseweb	Data processed in the context of hosting of the Voximplant’s websites, and associated online services, cloud storage of the Voximplant’s data, and associated online services.	—	Cloud Infrastructure
LiquidWeb	Processing necessary to provide the hosting services to Voximplant.	—	Cloud Infrastructure
Mailchimp	Mailchimp processes data to provide an email service, automation and marketing platform and other related services.	—	Communication
MF Management	Data is processed to provide whatsapp connectivities for Voximplant users.	—	Data Processing & Storage
Microsoft (PowerBI, Office)	Data is processed to report on various company metrics and Key Performance Indicators for reports and dashboards; For hosting services and Microsoft Office integration.	—	Cloud Infrastructure
OVHcloud	Dedicated servers provider Servers are used for in-call media processing purposes.	—	Cloud Infrastructure
PostHog	Data is processed to provide analytics on user behavior and platform performance for product improvement purposes.	—	Analytics & Monitoring
SalesForce	Data is processed for customer relationship management solutions.	—	CRM
Salesloft	Data is processed for business analytics purposes.	—	Analytics & Monitoring
Servers.com	Data processed in the context of hosting of the Voximplant’s websites, and associated online services, cloud storage of the Voximplant’s data, and associated online services.	—	Cloud Infrastructure
Slack	Data is processed for communication and internal collaboration purposes.	—	Communication
Voxbone	Voxbone processes and hosts end-user information of telephone numbers that are assigned to Voximplant’s customers.	—	Communication
Yesware	Data is processed to provide Customer account administration and support services.	—	Customer Support
Zapier	Zapier provides services that connect and share data between services; Data is processed to connect some of the services listed above together.	—	Data Processing & Storage
Zenlayer	Data is processed for connectivity monitoring, logging and analytics purposes.	—	Analytics & Monitoring
ZeroBounce	Data is processed to validate user's contacts and remove inactive email address from the list to have better email delivery performance.	—	Communication
Zoominfo	Data is processed to provide CRM insights tool.	—	CRM

Frequently Asked Questions

How many sub-processors does Voximplant use?

Voximplant uses 27 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Voximplant's main sub-processors?

Voximplant's sub-processors include Amazon Web Services (AWS services are used to process personal data uploaded to the AWS services;), Apollo (Data is processed to provide services via sales platform.), Atlassian (JIRA/Confluence) (Data is processed to provide project management infrastructure.), Chili Piper (Data is processed for inbound lead conversion and scheduling.), Clearbit (Clearbit provides data enrichment on marketing leads.), and 22 more.

Where does Voximplant process data?

Location information is not fully disclosed for Voximplant's sub-processors.