Question 1

How many sub-processors does Timenaut use?

Accepted Answer

Timenaut uses 12 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

Question 2

What are Timenaut's main sub-processors?

Accepted Answer

Timenaut's sub-processors include Amazon Web services EMEA (Hosting and cloud computing.), Amplitude (User behavioral data. This includes tracking events, user paths, and engagement metrics.), ChartMogul GmbH & (Subscription and billing data to provide analytics and insights into recurring revenue, customer retention, and other subscription metrics.), Fullstory (Records user sessions on websites to understand user behavior, identify issues, and improve user experience through session replays and heatmaps.), Google Cloud EMEA (Provide geolocation if using the Timely mobile app geolocation feature.), and 7 more.

Question 3

Where does Timenaut process data?

Accepted Answer

Timenaut's sub-processors are located in USA, EU, within EU.

Name	Purpose	Location	Category
Amazon Web services EMEA	Hosting and cloud computing.	EU	Cloud Infrastructure
Amplitude	User behavioral data. This includes tracking events, user paths, and engagement metrics.	USA	Analytics & Monitoring
ChartMogul GmbH &	Subscription and billing data to provide analytics and insights into recurring revenue, customer retention, and other subscription metrics.	EU	Analytics & Monitoring
Fullstory	Records user sessions on websites to understand user behavior, identify issues, and improve user experience through session replays and heatmaps.	USA	Analytics & Monitoring
Google Cloud EMEA	Provide geolocation if using the Timely mobile app geolocation feature.	EU
Google Cloud EMEA Limited (Workspace)	Provides cloud-based productivity and collaboration tools, including email, document storage, and real-time collaboration.	within EU	Cloud Infrastructure
HubSpot	Processes data for marketing, sales, and customer service activities, including CRM management, email marketing, and customer support.	USA	Customer Support
Intercom	Provides customer messaging platforms, including live chat, email, and customer support automation.	USA	Customer Support
OpenAI	Generate timesheet notes, project/tag predictions, and per‑project summaries; invoked by user actions and internally scheduled jobs.	USA
Stripe	Processes payment data to provide payment processing services, including handling transactions, billing, and financial reporting.	USA	Analytics & Monitoring
Twilio, Inc. (Segment)	Processes customer data to provide a customer data platform that collects, unifies, and routes customer data to various tools for analytics, marketing, and customer service.	USA	Analytics & Monitoring
Twilio Ireland Ltd (SendGrid)	Notification services.	EU	Communication

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