Thinkific

Thinkific is an online course platform that helps you create, market, and sell learning products in one place.

50sub-processors

HeadquartersVancouver, Canada

Founded2012

Size201-1000

MarketB2B/B2C

PublicPrivate

ProductsOnline Courses, Memberships, Communities, Digital Downloads, Course Builder, Payment Processing, Customer Support, Analytics Tools, Selling Tools, User Onboarding

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By Category

Uncategorized11

Communication7

Cloud Infrastructure6

Analytics & Monitoring5

Customer Support5

Security & Identity4

Payments & Billing4

AI & Machine Learning2

Sales1

Automation & Integration1

Legal & Compliance1

Data Processing & Storage1

Marketing & Advertising1

Collaboration1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services	Cloud Service Provider	United States	Cloud Infrastructure
Apollo	Provides GraphQL hosting for the Thinkific platform	United States	Cloud Infrastructure
Avalara	Tax compliance for Thinkific subscriptions	United States	Security & Identity
Baremetrics	Subscription analytics and insights	United States	Analytics & Monitoring
Bigmarker	Virtual conferencing and virtual events	United States
Breadcrumbs.io	Lead scoring utilizing customer attribute data	Canada
Brightback	Dunning service for Thinkific subscriptions	United States	Payments & Billing
Calendly	Call scheduling with Thinkific customers	United States
Carry Technologies, Inc. dba Hightouch	Used to transfer data between Thinkific Services and other listed Sub-processors	United States	Security & Identity
Chili Piper	Call scheduling and lead routing	United States
Clearbit.com	Enriching customer level data	United States
Cloudflare	DNS, SSL Termination and Web Application Firewall	United States	Cloud Infrastructure
Crossbeam	Customer data aggregation service to evaluation partnership potential	United States	Customer Support
Delighted	Net Promoter Score to gather customer feedback	United States	Customer Support
EnjoyHQ	Stores, organizes and synthesizes qualitative customer data (video, text, images)	United Kingdom
eSentire	Manage Detect Response provider	Canada
FileStack	Transmits uploads to the Thinkific platform	United States
Fullstory	Product analytics and insights	United States	Analytics & Monitoring
Gong	Sales conversations intelligence platform	United States	Sales
Google	Cloud Service Provider	United States	Cloud Infrastructure
Google	Communication, collaboration, analytics and insights	United States	Analytics & Monitoring
Hubspot	Provides lead qualification, personalized experience, and emails for Thinkific customers	United States	Communication
JUSTT.AI	To automate chargeback disputes	United States	Automation & Integration
Lakera	AI prompt moderation and security	Ireland	AI & Machine Learning
Looker	Big data analytics platform used by internal Thinkific teams	United States	Analytics & Monitoring
Mailgun	Used by the Thinkific platform to provide email services	United States	Communication
Maven AGI	Delivers automated Chat support	United States	Customer Support
Mimecast	Email security and Data Loss Prevention	United States	Security & Identity
Mixpanel	Event tracking analytics and insights	United States	Analytics & Monitoring
Netskope	Cloud Access Security Broker	United States	Cloud Infrastructure
New Relic	Application Performance Management	United States
Onetrust	Cookie Consent Management	United States	Legal & Compliance
OpenAI	Service provider for AI powered features.	United States	AI & Machine Learning
Outreach	Customer contact tool utilized across sales to automate emailing	United States	Communication
Profitwell	Dunning service for Thinkific subscriptions	United States	Payments & Billing
Salesforce	Stores customer contact information, subscription status, and other customer related information	United States	Payments & Billing
Scorebuddy	Quality assurance for support requests	Ireland
Slack	Real time chat communication with Thinkific Partners	United States	Communication
Stitch Data	ETL service	United States	Data Processing & Storage
Stream.io	Real-Time Messaging Capabilities	United States	Communication
Stripe	Security Information and Event Management	United States	Security & Identity
Transloadit	Transmits uploads to the Thinkific platform	United States
TypeForm	Request product feedback from Thinkific customers	Spain	Customer Support
Unbounce	Lead generation dynamic landing page platform	Canada	Marketing & Advertising
UserPilot	Delivers contextual in-app communications	United States	Communication
Wistia	Video hosting platform for the Thinkific platform	United States	Cloud Infrastructure
Workday	Customer invoicing and payment information stored for accounting purposes	United States	Payments & Billing
Zapier	Workflow Automation tool	United States	Collaboration
Zendesk	Used by technical support and the customer success team to manage tickets concerning product support, billing, and other related issues	United States	Customer Support
Zoom	Video conferencing	United States	Communication

Data Processing Locations

United States

43 sub-processors

Canada

3 sub-processors

Ireland

2 sub-processors

United Kingdom

1 sub-processor

Spain

1 sub-processor

Frequently Asked Questions

How many sub-processors does Thinkific use?

Thinkific uses 50 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Thinkific's main sub-processors?

Thinkific's sub-processors include Amazon Web Services (Cloud Service Provider), Apollo (Provides GraphQL hosting for the Thinkific platform), Avalara (Tax compliance for Thinkific subscriptions), Baremetrics (Subscription analytics and insights), Bigmarker (Virtual conferencing and virtual events), and 45 more.

Where does Thinkific process data?

Thinkific's sub-processors are located in United States, Canada, Ireland, United Kingdom, Spain.