Synap

Synap is an online exam platform that empowers organisations to deliver secure and scalable assessments worldwide.

14sub-processors

HeadquartersUnknown, United Kingdom

Size51-200

MarketB2B

PublicPrivate

ProductsOnline exam platform, Practice tests & exam prep, High-stakes & certification exams, Course & assignment management, Proctoring tools, Grading tools, Analytics & reporting features

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By Category

Cloud Infrastructure3

Analytics & Monitoring1

AI & Machine Learning1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services EMEA	AWS are a leading provider of cloud hosting services. We use their infrastructure to deliver the Synap platform.	EU	Cloud Infrastructure
Calendly	A meeting-booking tool that helps our team to easily schedule meetings with our customers for training, support and account management purposes.	US	Customer Support
Chargebee	Subscription management tool that helps us to manage our Customer information and issue invoices and receipts.	US	Communication
Copper	A CRM tool that allows our sales team to manage sales enquiries.	US	CRM
FullStory	A session recording tool that helps us to understand how admin users are interacting with the Synap platform, and to identify common issues.	US
GoCardless	Payment processor used to process Direct Debit payments for Synap Customers.	US	Security & Identity
Intercom	A web-based chat and customer support provider.	US	Customer Support
Mixpanel	A web platform analytics tool for analysing how logged-in (admin) users interact with the Synap platform.	US	Analytics & Monitoring
MongoDB	MongoDB provide cloud database solutions, we license their technology for use in on AWS infrastructure.	EU	Cloud Infrastructure
Rosalyn	Rosalyn is a provider of live, AI-powered proctoring services. We integrate with their platform to offer a seamless proctored exam experience.	US	AI & Machine Learning
Segment	A customer data infrastructure tool that helps us to keep our customer data in sync and secure across different tools that we use.	US, with EU data center	Cloud Infrastructure
Sendgrid	Owned and operated by Twilio, Sendgrid is a leading provider of email delivery services. We use Sendgrid to send automated emails from the Synap platform.	US	Communication
Stripe	Payment processor used to process Credit/Debit card payments for Synap Customers.	US	Security & Identity
Vitally	A CRM tool that allows our team to administer training, onboarding and general support to our Customers.	US	CRM

Data Processing Locations

11 sub-processors

2 sub-processors

US, with EU data center

1 sub-processor

Frequently Asked Questions

How many sub-processors does Synap use?

Synap uses 14 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Synap's main sub-processors?

Synap's sub-processors include Amazon Web Services EMEA (AWS are a leading provider of cloud hosting services. We use their infrastructure to deliver the Synap platform.), Calendly (A meeting-booking tool that helps our team to easily schedule meetings with our customers for training, support and account management purposes.), Chargebee (Subscription management tool that helps us to manage our Customer information and issue invoices and receipts.), Copper (A CRM tool that allows our sales team to manage sales enquiries.), FullStory (A session recording tool that helps us to understand how admin users are interacting with the Synap platform, and to identify common issues.), and 9 more.

Where does Synap process data?

Synap's sub-processors are located in US, EU, US, with EU data center.