RingCentral

ringcentral.com &nearr;AI Communications

RingCentral provides an AI-powered voice platform for businesses to automate, assist, and analyze customer interactions.

22sub-processors

HeadquartersSan Mateo, United States

Founded1999

Size1001-5000

MarketB2B

PublicYes ( RNG)

ProductsAI Business Phone, AI Agents, AI Contact Center, AI Meetings & Events, AI Virtual Assistant, AI Conversation Expert, Customer Engagement Bundle

View source page &nearr;

By Category

Customer Support4

Communication4

Analytics & Monitoring3

Cloud Infrastructure2

Automation & Integration2

Sales2

Uncategorized1

Collaboration1

Marketing & Advertising1

AI & Machine Learning1

Engineering1

All Sub-Processors

Name	Purpose	Location	Category
Acquire Asia Pacific Philippines	Customer Support Call Center	Philippines	Customer Support
Amazon Web Services	Data Center Hosting, Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	Australia, Canada, Germany, United Kingdom, United States	Cloud Infrastructure
Balto	Conversation intelligence features provider	United States
Beetexting	SMS productivity enhancement and analytics provider	United States	Analytics & Monitoring
Calabrio	Productivity enhancement and workflow management tool provider	United States	Collaboration
Callinize Inc. (Tenfold)	Integrates CRM platforms Bullhorn, Netsuite, ServiceNow and Sugar CRM with RingCentral Office. Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice	United States	Communication
Customer Dynamics	Outbound campaign and risk management	United States	Marketing & Advertising
Deepgram	Speech-to-text transcription services	United States	AI & Machine Learning
Dstny Automate (formerly Qunifi Limited)	Integration between RingCentral PBX and Microsoft Teams	Worldwide	Automation & Integration
Foundever	Customer Support Call Center and Professional Services	Bulgaria, Nicaragua, Costa Rica	Customer Support
Google	Data Center Hosting, Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	Canada, Germany, United Kingdom, United States	Cloud Infrastructure
JettyCloud	Engineering, Development and Operations Support	Georgia	Engineering
Microsoft	Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	United States	Sales
Mutare	Voicemail Transcription Service	United States	Communication
OpenAI	Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	United States	Sales
PubNub	Manages in-app message notifications	United States	Communication
PureCaller ID	Outbound Communication Management	United States	Communication
Resource Software International	Data analytics and archival	United States	Analytics & Monitoring
RingCentral	Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters	United States	Customer Support
SpinSci	Integration of RingEX into SpinSci Patient Assist	United States	Automation & Integration
Sutherland Global Services	Customer Support Call Center	Mexico	Customer Support
Textel	SMS productivity enhancement and analytics provider	United States, Philippines, France	Analytics & Monitoring

Data Processing Locations

United States

14 sub-processors

Philippines

1 sub-processor

Australia, Canada, Germany, United Kingdom, United States

1 sub-processor

Worldwide

1 sub-processor

Bulgaria, Nicaragua, Costa Rica

1 sub-processor

Canada, Germany, United Kingdom, United States

1 sub-processor

Georgia

1 sub-processor

Mexico

1 sub-processor

Frequently Asked Questions

How many sub-processors does RingCentral use?

RingCentral uses 22 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are RingCentral's main sub-processors?

RingCentral's sub-processors include Acquire Asia Pacific Philippines (Customer Support Call Center), Amazon Web Services (Data Center Hosting, Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)), Balto (Conversation intelligence features provider), Beetexting (SMS productivity enhancement and analytics provider), Calabrio (Productivity enhancement and workflow management tool provider), and 17 more.

Where does RingCentral process data?

RingCentral's sub-processors are located in United States, Philippines, Australia, Canada, Germany, United Kingdom, United States, Worldwide, Bulgaria, Nicaragua, Costa Rica, Canada, Germany, United Kingdom, United States, Georgia, Mexico.