Name	Purpose	Location	Category
Amazon Web Services (AWS)	Data center providing infrastructure-as-a-service, and email notification services for customers	United States, Germany, Ireland, Australia, Canada, Singapore	Cloud Infrastructure
Amazon Web Services (AWS)	Rekognition image verification	United States, Germany, Ireland, Australia, Canada, Singapore
Amazon Web Services (AWS)	Push notification services for customers	United States, Germany, Ireland, Australia, Canada, Singapore	Communication
Appfire	Salesforce-to-Jira integration	United States	Automation & Integration
Atlassian Cloud	Documentation and issue tracking	United States	Analytics & Monitoring
Box	Storage and transfer of log files for customer support	United States	Cloud Infrastructure
Cloudflare	Provides a content delivery network and distributed DOS attack prevention services	Cloudflare Network Locations	Content & Localization
Code42	Backup of customer support endpoints	United States	Customer Support
Crowdstrike	Incident response	United States
Datadog	SaaS monitoring and observability platform	Germany	Analytics & Monitoring
Data Zoo	Offering provides real-time identity verification by accessing authoritative data sources	United States, Canada, Australia, Singapore, Germany	Security & Identity
Elastic	Visualization and analytics	As configured by customer	Analytics & Monitoring
ForgeRock AUS	Support and Operations	Australia
ForgeRock France	Support and Operations	France
Glean	AI-powered enterprise search and knowledge retrieval capabilities	United States	AI & Machine Learning
Google	Corporate email and documentation	United States	Communication
Google	Hosting	As configured by customer	Cloud Infrastructure
Google Chronicle	Security log and event management; security analytics	United States	Analytics & Monitoring
Google Vertex AI	To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance	Inference is co-located with the customer's deployment region	AI & Machine Learning
IDLayr	Provides mobile-based identity verification using phone numbers as secure digital identities	United States, Germany	Security & Identity
Mitek Systems	Document verification and image verification	United States, Ireland, Canada (only if configured by the customer)
MX Technologies	Authenticates account ownership through document-based verification	United States	Security & Identity
New Relic	Application performance management	United States
OpenAI	To provide generative artificial intelligence and natural language processing services to support technical troubleshooting and intelligent assistance	Inference is co-located with the customer's deployment region	AI & Machine Learning
OwnBackup	Cloud backup of Salesforce data	United States	Cloud Infrastructure
Ping Identity	Support and Operations	United Kingdom
Ping Identity	Support and Operations	United States
Ping Identity	Support and Operations	Norway
Ping Identity Australia	Support and Operations	Australia
Ping Identity Canada	Support and Operations	Canada
Ping Identity Deutschland	Support and Operations	Germany
Ping Identity France	Support and Operations	France
Ping Identity India Private	Support and Operations	India
Ping Identity Israel	Support and Operations	Israel
Ping Identity NZ	Support and Operations	New Zealand
Ping Identity Singapore	Support and Operations	Singapore
Salesforce	Service cloud that facilitates the customer support ticketing process	United States	Cloud Infrastructure
Secret Double Octopus	Passwordless authentication	Israel	Security & Identity
Splunk	Operational logs and business analytics	United States, Germany, Australia, Canada	Analytics & Monitoring
SupportLogic	Customer support case management	United States	Customer Support
Transunion	Verifying and processing biographic data and PII like address, name, SSN	United States
Trinsic	Enable global interoperability of digital identities	United States, India	Engineering
Twilio	Secure SMS OTP and voice authentication	United States	Security & Identity
UberEther	FedRAMP infrastructure	United States	Cloud Infrastructure
Veriff	Identification document verification	United States, Ireland
Vonage	Secure SMS authentication	United States	Security & Identity

Data Processing Locations

United States

18 sub-processors

United States, Germany, Ireland, Australia, Canada, Singapore

3 sub-processors

Germany

2 sub-processors

As configured by customer

2 sub-processors

Australia

2 sub-processors

France

2 sub-processors

Inference is co-located with the customer's deployment region

2 sub-processors

Israel

2 sub-processors

Frequently Asked Questions

How many sub-processors does Ping Identity use?

Ping Identity uses 46 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Ping Identity's main sub-processors?

Ping Identity's sub-processors include Amazon Web Services (AWS) (Data center providing infrastructure-as-a-service, and email notification services for customers), Amazon Web Services (AWS) (Rekognition image verification), Amazon Web Services (AWS) (Push notification services for customers), Appfire (Salesforce-to-Jira integration), Atlassian Cloud (Documentation and issue tracking), and 41 more.

Where does Ping Identity process data?

Ping Identity's sub-processors are located in United States, United States, Germany, Ireland, Australia, Canada, Singapore, Germany, As configured by customer, Australia, France, Inference is co-located with the customer's deployment region, Israel.