PandaDoc

PandaDoc is a complete document management solution that creates, manages, tracks, and eSigns important documents.

40sub-processors

HeadquartersSan Francisco, United States

Founded2013

Size201-1000

MarketB2B

PublicPrivate

ProductsDocument Management Solution, eSignature, Payment Integration, CRM Integrations, Automations, Document Tracking, Smart Content Creation, Proposal Generation, Audit Trail, Collaboration Tools

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By Category

Uncategorized8

AI & Machine Learning8

Analytics & Monitoring6

Customer Support3

Security & Identity3

Cloud Infrastructure2

Data Processing & Storage2

Marketing & Advertising1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services	Cloud Service Provider	United States; EEA	Cloud Infrastructure
Amplitude	Product and User Analytics	United States	Analytics & Monitoring
Appcues	Onboarding tours, announcements and surveys	United States	Customer Support
Bird.com, Inc.(Pusher)	Hosted API Service	United States; EEA
Catalyst Software	Customer Success and Analytics	United States	Analytics & Monitoring
Chili Piper	Meeting Scheduler	United States
Common Room	AI Buyer Intelligence Solution	United States	AI & Machine Learning
Cube Dev	Data Analytics and Visualization	United States	Analytics & Monitoring
Deeto	AI Driven Platform Facilitating Conversations Between Customers and Prospects	United States	AI & Machine Learning
Dovetail Research	AI Research and Qualitative Data Analytics (conducted with customer consent)	United States	AI & Machine Learning
Fivetran	Data Ingestion for Analytic Purposes.	United States	Data Processing & Storage
Gong	Customer Call Recordings (with consent)	United States
Google	Infrastructure; Google Workspace and Analytics	Europe (EEA)	Cloud Infrastructure
HubSpot	Software Products for Inbound Marketing, Sales, and Customer Service	United States; EEA	Customer Support
Imperva	WAF and DDoS Protection	United States; EEA	Security & Identity
Intercom	Customer Support Platform, including AI Capabilities and Chatbot	United States	AI & Machine Learning
Loom	Support and Research Recordings(Customer Optional)	United States
Mailgun Technologies	Email Delivery	United States	Communication
Maze.Design	User Testing Tool	United States
Metabase	Product Analytics and Business Intelligence	United States	Analytics & Monitoring
Nooks Communications	AI Enabled Sales Dialing Assistant	Europe (EEA)	AI & Machine Learning
OpenAI	Provides Large Language Model Processing via APIs in the PandaDoc Application	United States	AI & Machine Learning
Oracle Corporation(Netsuite)	Billing and Accounting	United States	Payments & Billing
PartnerStack	Partner Support and Referral Services	United States
Persona Identities	Identity Verification	United States, EEA	Security & Identity
Recurly	Payment Subscription Management	United States; EEA	Payments & Billing
SAASFLOW OÜ(Guideflow)	Demo Environment	United States
Salesforce	Customer Relationship Management	United States; EEA	CRM
SalesLoft	Sales Engagement Platform	United States	Sales
Segment	Product and User Analytics	United States	Analytics & Monitoring
Slack	Messaging Channel, including AI Capabilities	United States	AI & Machine Learning
Snowflake	Data Warehouse	United States	Data Processing & Storage
Supermetrics	Revenue Analytics	United States	Analytics & Monitoring
Telynx	SMS Functionality and Delivery	United States; EEA	Communication
Twilio	SMS Functionality for 2 Factor Authentication	United States	Security & Identity
UserVoice	Voluntary Suggestion Portal for Customers	United States
Wootric	NPS Surveys	United States	Customer Support
Workato	Workflow Automation	EEA	Collaboration
Zoom	Meeting Platform including AI transcription and summary capabilities	United States	AI & Machine Learning
ZoomInfo Technologies	Marketing Platform	United States	Marketing & Advertising

Data Processing Locations

United States

29 sub-processors

United States; EEA

7 sub-processors

Europe (EEA)

2 sub-processors

United States, EEA

1 sub-processor

EEA

1 sub-processor

Frequently Asked Questions

How many sub-processors does PandaDoc use?

PandaDoc uses 40 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are PandaDoc's main sub-processors?

PandaDoc's sub-processors include Amazon Web Services (Cloud Service Provider), Amplitude (Product and User Analytics), Appcues (Onboarding tours, announcements and surveys), Bird.com, Inc.(Pusher) (Hosted API Service), Catalyst Software (Customer Success and Analytics), and 35 more.

Where does PandaDoc process data?

PandaDoc's sub-processors are located in United States, United States; EEA, Europe (EEA), United States, EEA, EEA.