Name	Purpose	Location	Category
Adobe	.pdf Converter via Adobe PDF API	United States & Worldwide	Document Management
Amazon Web Services (AWS)	Cloud Provider	United States	Cloud Infrastructure
Anthropic	Generative AI Tool used in ReviewAI and Catalyst for Contracts	United States & various	AI & Machine Learning
Asana	Productivity Tool	United States	Collaboration
Auth0 (purchased by Okta)	SSO Vendor	United States	Security & Identity
AXDRAFT	Affiliate of Onit – various services, such as implementation, integration, data migration, and support services.	Ukraine	Marketing & Advertising
BusyLamp	Wholly owned subsidiary of Onit	Germany
Cenza Technologies Private	AI Engine Training	India	AI & Machine Learning
Cisco	If hosted on Rackspace, VPN Provider	United States
Cloudflare	DNS provider	United States	Cloud Infrastructure
Consortra	Translation Services	United States	Content & Localization
CrowdStrike	Hosting Managed Services and Security Services	United States	Cloud Infrastructure
DataDog	Server and Application Monitoring, Logging and Analytics	United States	Cloud Infrastructure
DocuSign	Document signing API	United States	Legal & Compliance
Google Analytics	Analytics	United States	Analytics & Monitoring
Google Cloud (including Gemini)	API to AI tool that generates natural language or code for Spend Agent feature and other Onit AI Agents and features	United States	AI & Machine Learning
Google Cloud Platform (GCP)	Primary Infrastructure Provider, Including Google Workspace (Formerly GSuite)	European Union	Cloud Infrastructure
Google Suites	Email Provider and Productivity Tools	United States	Communication
Hetzner	Germany back-up servers	Germany	Cloud Infrastructure
Hubspot	SDCRM Software and Marketing Tools	United States	Marketing & Advertising
Imperva	WAF	Germany	Security & Identity
Jira	Productivity Tool / Ticketing Software	United States	Customer Support
Mailgun	Email Automation Service	United States	Communication
Maven AGI	AI Chatbot for support questions	United States	AI & Machine Learning
Microsoft Office365	Email Provider and Productivity Software	United States	Communication
Mimecast	Email Archiving and Phishing Mitigation Tool	United States	Communication
Monday.com	Productivity Tool	United States	Collaboration
Morae	Consulting and Implementation Services	United States	Professional Services
Onit Canada ULC	Various services, such as sales, implementation, integration, data migration, and support services.	Canada	Sales
Onit Europe	Various services, such as implementation, integration, data migration, and support services.	United Kingdom	Automation & Integration
Onit, Inc. and its US affiliates	Various services, such as implementation, integration, data migration, and support services.	United States	Automation & Integration
Onit India Pvt	Wholly owned subsidiary of Onit – various services, such as implementation, integration, data migration, and support services.	India	Automation & Integration
Onit New Zealand	Wholly owned subsidiary of Onit – various services, such as implementation, integration, data migration, and support services.	New Zealand	Automation & Integration
OpenAI	API to AI tool that generates natural language or code	United States & Worldwide	AI & Machine Learning
Opendatabot	Provides API for Access to the Ukrainian Register of Legal Entities	Ukraine	Legal & Compliance
Opswat metadefender	Scan files related to functionality to issue an RFP and/or RPA	United States	Automation & Integration
Pendo	Logging and Analytics	United States	Analytics & Monitoring
PlanHat	Customer success tool	United States	Customer Support
PlusServer	Germany production environment	Germany
Rackspace	Hosting Provider	United States	Cloud Infrastructure
Rossum Czech Republic s.r.o	PDF Converter using AI	European Union	AI & Machine Learning
Salesforce	CRM Software & Ticketing Software	United States	Customer Support
Sentry.io	Exception Handling / Reporting	United States	Analytics & Monitoring
Sharefile	sFTP site for exchanging files	United States
SmartSheet	Productivity Tool	United States	Collaboration
SurePoint Technologies	CounselMatch	United States
Teledirect	Call Center Provider	United States	Customer Support
Twilio (Segment)	Customer Data Platform	United States
Twilio (SendGrid)	Processes Phone Numbers, SMS API, Email API	United States	Communication
UserWay	Translates web pages to conform to the Web Content Accessibility Guidelines (WCAG) international standard	United States	Content & Localization
Vanta	Stores Metadata and Configuration Information for Infrastructure, Gsuite, Version Control, Endpoints, Hosts and Chat Tool. SOC 2 Compliance and Automation Tool	United States	Cloud Infrastructure
Various Independent Contractors	Project Management and Support Services	Lithuania	Collaboration
Workato	Integration Platform	United States	Automation & Integration

Data Processing Locations

United States

36 sub-processors

Germany

4 sub-processors

United States & Worldwide

2 sub-processors

Ukraine

2 sub-processors

India

2 sub-processors

European Union

2 sub-processors

United States & various

1 sub-processor

Canada

1 sub-processor

Frequently Asked Questions

How many sub-processors does Onit use?

Onit uses 53 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Onit's main sub-processors?

Onit's sub-processors include Adobe (.pdf Converter via Adobe PDF API), Amazon Web Services (AWS) (Cloud Provider), Anthropic (Generative AI Tool used in ReviewAI and Catalyst for Contracts), Asana (Productivity Tool), Auth0 (purchased by Okta) (SSO Vendor), and 48 more.

Where does Onit process data?

Onit's sub-processors are located in United States, Germany, United States & Worldwide, Ukraine, India, European Union, United States & various, Canada.