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NEXT transforms customer feedback into actionable insights using AI technology.

6sub-processors
HeadquartersNot specified, United States
Founded2021
Size201-1000
MarketB2B
PublicPrivate
ProductsCustomer Feedback Analysis, AI Insights, Customer Satisfaction Automation, Support Interaction Automation, Feedback-to-Action Workflows
View source page ↗

By Category

AI & Machine Learning4
Cloud Infrastructure1
Customer Support1

All Sub-Processors

NameCategory
Amazon Web Services (AWS)Cloud Infrastructure
AssemblyAIAI & Machine Learning
GladiaAI & Machine Learning
IntercomCustomer Support
Microsoft Azure AIAI & Machine Learning
OpenAIAI & Machine Learning

Data Processing Locations

EU or US (explicit choice)
2 sub-processors
US
2 sub-processors
Ireland, EU
1 sub-processor
EU
1 sub-processor

Frequently Asked Questions

How many sub-processors does Nextapp use?
Nextapp uses 6 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Nextapp's main sub-processors?
Nextapp's sub-processors include Amazon Web Services (AWS) (Cloud infrastructure (storage, backups, CDN, DNS, SSL, domain mgmt., email)), AssemblyAI (Speech-to-text), Gladia (Speech-to-text), Intercom (Customer engagement & messaging), Microsoft Azure AI (AI processing (e.g., transcription/LLM functions where configured)), and 1 more.
Where does Nextapp process data?
Nextapp's sub-processors are located in EU or US (explicit choice), US, Ireland, EU, EU.