New Relic

newrelic.com &nearr;Observability

New Relic provides intelligent observability solutions that help businesses monitor, troubleshoot, and improve their software performance using insights and automation.

15sub-processors

HeadquartersSan Francisco, United States

Founded2008

Size1001-5000

MarketEnterprise

PublicYes (NEWR)

ProductsApplication Performance Monitoring (APM), Digital Experience Monitoring, AI Monitoring, Infrastructure Monitoring, Log Management, Security, Agentic Monitoring, Cloud Cost Management

View source page &nearr;

By Category

Cloud Infrastructure5

Customer Support3

Security & Identity2

Data Processing & Storage2

Uncategorized1

Analytics & Monitoring1

Communication1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services	Data storage and diagnostics	Multiple worldwide	Cloud Infrastructure
Atlassian/Jira	Management of customer support tickets	AWS region in the USA	Customer Support
CloudFlare	Traffic routing, TLS Termination and security services	Global	Security & Identity
EzProtect (Adaptus)	Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious	USA	Security & Identity
Fastly	Traffic routing & TLS Termination	Global
Fivetran	Connector and extract, transform and load (ETL) services	USA	Data Processing & Storage
Google Cloud Platform	Data storage and diagnostics	Multiple worldwide	Cloud Infrastructure
Kentik	Network Synthetic monitoring	USA	Analytics & Monitoring
Microsoft Azure	Cloud computing, storage, and related services	USA	Cloud Infrastructure
Pinecone.io	Vector database that provides vector storage, search, matching, and document retrieval functionalities in connection with New Relic’s AI-assisted services	USA	Cloud Infrastructure
PubNub	Real-time messaging between the CodeStream client extensions and Cloudstream’s API service in the cloud	USA	Cloud Infrastructure
Salesforce Service Cloud	Management of customer support tickets	USA	Customer Support
Sendgrid	Email messaging services	USA	Communication
Snowflake	Data warehouse services	USA	Data Processing & Storage
Zendesk	Management of customer support tickets	AWS East Coast region - USA	Customer Support

Data Processing Locations

USA

9 sub-processors

Multiple worldwide

2 sub-processors

Global

2 sub-processors

AWS region in the USA

1 sub-processor

AWS East Coast region - USA

1 sub-processor

Frequently Asked Questions

How many sub-processors does New Relic use?

New Relic uses 15 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are New Relic's main sub-processors?

New Relic's sub-processors include Amazon Web Services (Data storage and diagnostics), Atlassian/Jira (Management of customer support tickets), CloudFlare (Traffic routing, TLS Termination and security services), EzProtect (Adaptus) (Cybersecurity solution which will scan any content, including files, that a New Relic user may upload or send to New Relic in order to ensure that content is not malicious), Fastly (Traffic routing & TLS Termination), and 10 more.

Where does New Relic process data?

New Relic's sub-processors are located in USA, Multiple worldwide, Global, AWS region in the USA, AWS East Coast region - USA.