Name	Purpose	Location	Category
Amazon Web Services	Long term storage of data backups are stored in S3. Provides web application firewall services.	Seattle, WA, USA	Cloud Infrastructure
Atlas Systems	Used to help manage database within product.	Petaluma, CA, USA
ChurnZero	Provides product usage analytics.	Washington, DC, USA	Analytics & Monitoring
Crest Data Systems	Helps Company provide support and maintenance services.	San Jose, CA, USA
Facebook	Social media integration.	Menlo Park, CA, USA	Automation & Integration
Google	API gateway for SaaS applications connected through the Platform API.	Mountain View, California, USA	Engineering
Google	Used for website analytics and performance.	Mountain View, California, USA	Analytics & Monitoring
Hotjar	Used to anonymously track website UI usage.	Sliema, Malta
JumpCloud	Provides identity management for production / nonproduction cloud-hosted systems	Boulder, CO, USA	Cloud Infrastructure
LinkedIn	Social media integration.	San Francisco, CA, USA	Automation & Integration
Marketo	Marketing automation activities are coordinated using this application.	San Mateo, CA, USA	Marketing & Advertising
Microsoft	Provides cloud-hosted computing platform. Provides web application firewall services	USA	Cloud Infrastructure
Oracle America, Inc. (formerly NetSuite, Inc.)	Accounting software for customer billing information.	San Mateo, CA, USA	Payments & Billing
Paligo	Provides in-app support documentation services	Solna, Sweden
Pendo	Used to analyze how users are utilizing the application using programmed specific page events.	Raleigh, NC, USA
Salesforce	Facilitates customer relationship management activities	San Francisco, CA, USA	CRM
Segment	Provides product usage analytics	San Francisco, CA, USA	Analytics & Monitoring
Twilio	Sends application texts/SMS for customer configured alerts	San Francisco, CA, USA	Communication
Twitter	Social media integration.	San Francisco, CA, USA	Automation & Integration
Vimeo	Provides in-app support documentation services and videos	New York, NY, USA
Walkme	Provides in-app support documentation services and walkthroughs	San Francisco, CA, USA
Zendesk	Manages customer support requests	San Francisco, CA, USA	Customer Support
Zoom	Video communication & collaboration software used during implementation sessions.	San Jose, CA, USA	Communication

Data Processing Locations

San Francisco, CA, USA

7 sub-processors

San Jose, CA, USA

2 sub-processors

Mountain View, California, USA

2 sub-processors

San Mateo, CA, USA

2 sub-processors

Seattle, WA, USA

1 sub-processor

Petaluma, CA, USA

1 sub-processor

Washington, DC, USA

1 sub-processor

Menlo Park, CA, USA

1 sub-processor

Frequently Asked Questions

How many sub-processors does Moogsoft use?

Moogsoft uses 23 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Moogsoft's main sub-processors?

Moogsoft's sub-processors include Amazon Web Services (Long term storage of data backups are stored in S3. Provides web application firewall services.), Atlas Systems (Used to help manage database within product.), ChurnZero (Provides product usage analytics.), Crest Data Systems (Helps Company provide support and maintenance services.), Facebook (Social media integration.), and 18 more.

Where does Moogsoft process data?

Moogsoft's sub-processors are located in San Francisco, CA, USA, San Jose, CA, USA, Mountain View, California, USA, San Mateo, CA, USA, Seattle, WA, USA, Petaluma, CA, USA, Washington, DC, USA, Menlo Park, CA, USA.