Question 1

How many sub-processors does mixus use?

Accepted Answer

mixus uses 13 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

Question 2

What are mixus's main sub-processors?

Accepted Answer

mixus's sub-processors include Amazon Web Services (Cloud infrastructure and storage provider. Hosts application services and stores data that may include customer personal data.), Anthropic (AI inference provider. Processes natural language inputs including customer email content, chat messages, and document text to generate AI-powered responses as part of the service. Does not use customer data for model training or fine-tuning per Anthropic’s API terms of service.), Axiom (Observability and log aggregation platform. Receives structured application logs that may include user identifiers (userId, chatId), IP addresses, and request metadata for the purpose of monitoring, debugging, and performance analysis.), Clerk.dev (User authentication and session management services. Handles and stores user identity data including names, emails, and profile photos.), Composio (Third-party application integration platform. Processes OAuth-authenticated customer data — including email content, calendar events, and productivity tool data — to execute AI-directed actions on behalf of users.), and 8 more.

Question 3

Where does mixus process data?

Accepted Answer

mixus's sub-processors are located in United States.

Name	Purpose	Location	Category
Amazon Web Services	Cloud infrastructure and storage provider. Hosts application services and stores data that may include customer personal data.	United States	Cloud Infrastructure
Anthropic	AI inference provider. Processes natural language inputs including customer email content, chat messages, and document text to generate AI-powered responses as part of the service. Does not use customer data for model training or fine-tuning per Anthropic’s API terms of service.	United States	AI & Machine Learning
Axiom	Observability and log aggregation platform. Receives structured application logs that may include user identifiers (userId, chatId), IP addresses, and request metadata for the purpose of monitoring, debugging, and performance analysis.	United States	Analytics & Monitoring
Clerk.dev	User authentication and session management services. Handles and stores user identity data including names, emails, and profile photos.	United States	Security & Identity
Composio	Third-party application integration platform. Processes OAuth-authenticated customer data — including email content, calendar events, and productivity tool data — to execute AI-directed actions on behalf of users.	United States	AI & Machine Learning
Inngest	Event-driven job queue and orchestration platform. Routes and manages job payloads — which may contain user identifiers and data references — to coordinate background processing tasks across the service infrastructure.	United States	Cloud Infrastructure
MongoDB Atlas	Cloud-hosted database services for storing and retrieving structured customer data.	United States	Cloud Infrastructure
Pinecone	Managed vector database service for semantic search and recommendation features. Stores customer-specific embeddings in logically isolated indexes and does not use such data for model training.	United States	Cloud Infrastructure
Postmark (ActiveCampaign)	Transactional email delivery service. Processes email addresses and email message content when delivering notifications, alerts, and service-related communications to end users.	United States	Communication
Render	Cloud compute platform hosting background worker services. Executes job processing tasks — including document redlining, email processing, and agent orchestration — that handle Customer Personal Data as part of service delivery.	United States	Cloud Infrastructure
Sentry	Error tracking and performance monitoring, including logging application errors that may contain user metadata or identifiers.	United States	Analytics & Monitoring
Vanta	Compliance automation services, including continuous security monitoring and evidence collection related to customer data.	United States	Analytics & Monitoring
Vercel	Hosting infrastructure and logging. Processes metadata and deployment data that may include customer-related diagnostic information.	United States	Cloud Infrastructure

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