Medable

medable.com &nearr;HealthTech

Medable powers modern clinical trials through an innovative eCOA platform that streamlines data collection and enhances trial workflows.

36sub-processors

HeadquartersSan Francisco, United States

Founded2012

Size201-1000

MarketB2B

PublicPrivate

ProductseCOA Solutions, DCT Platform, eConsent, Remote Monitoring, Data Analytics Infrastructure

View source page &nearr;

By Category

Uncategorized13

Customer Support13

Cloud Infrastructure8

Communication2

All Sub-Processors

Name	Purpose	Location	Category
Alibaba Cloud	China hosting and storage services	China (Beijing)	Cloud Infrastructure
Amazon Web Services (AWS)	Hosting and storage services	USA (Virginia)	Cloud Infrastructure
Amazon Web Services (AWS)	Hosting and storage services	Germany (Frankfurt)	Cloud Infrastructure
Box	Study data transfer mechanism	Canada (Montreal)
Box	Study data transfer mechanism	Canada (Toronto)
Box	Study data transfer mechanism	France (Paris)
Box	Study data transfer mechanism	France (Marseilles)
Box	Study data transfer mechanism	Germany (Frankfurt)
Box	Study data transfer mechanism	Japan (Tokyo)
Box	Study data transfer mechanism	Japan (Osaka)
Box	Study data transfer mechanism	US (Multi-City)
Box	Study data transfer mechanism	UK (London)
Box	Study data transfer mechanism	UK (Cardiff)
Box	Study data transfer mechanism	Australia (Sydney)
Box	Study data transfer mechanism	Australia (Melbourne)
C3i Solutions (HCL)	Phoneline operator and helpdesk support specialists	Japan (Fukuoka)	Customer Support
C3i Solutions (HCL)	Phoneline operator and helpdesk support specialists	USA (Pennsylvania)	Customer Support
C3i Solutions (HCL)	Phoneline operator and helpdesk support specialists	Bulgaria (Sofia)	Customer Support
C3i Solutions (HCL)	Phoneline operator and helpdesk support specialists	China (Dallan)	Customer Support
C3i Solutions (HCL)	Phoneline operator and helpdesk support specialists	India (Hyderabad)	Customer Support
Google Cloud Platform (GCP)	Hosting and storage services	USA (Oregon)	Cloud Infrastructure
Google Cloud Platform (GCP)	Hosting and storage services	Germany (Frankfurt)	Cloud Infrastructure
MongoDB	Peer Virtual Private Cloud	Germany	Cloud Infrastructure
MongoDB	Peer Virtual Private Cloud	USA	Cloud Infrastructure
OneTrust	Data Subject Request management	USA (Iowa)
PPD - CSS	Phoneline operator and helpdesk support specialists	Processing location may vary depending on need	Customer Support
Salesforce	Help Desk customer support management	USA (Illinois)	Customer Support
Stefanini Group	Phoneline operator and helpdesk support specialists	Morocco	Customer Support
Stefanini Group	Phoneline operator and helpdesk support specialists	Poland	Customer Support
Stefanini Group	Phoneline operator and helpdesk support specialists	Romania	Customer Support
Stefanini Group	Phoneline operator and helpdesk support specialists	USA	Customer Support
Stefanini Group	Phoneline operator and helpdesk support specialists	China	Customer Support
Tencent	SMS Messaging and push notification management	China (Guangzhou)	Communication
Transperfect	Live customer support translations	Processing location may vary depending on need	Customer Support
Twilio	Televisit instant messaging and connectivity management	USA (Virginia)	Communication
Yandex	Russia hosting and storage service	Russia	Cloud Infrastructure

Data Processing Locations

Germany (Frankfurt)

3 sub-processors

USA (Virginia)

2 sub-processors

USA

2 sub-processors

Processing location may vary depending on need

2 sub-processors

China (Beijing)

1 sub-processor

Canada (Montreal)

1 sub-processor

Canada (Toronto)

1 sub-processor

France (Paris)

1 sub-processor

Frequently Asked Questions

How many sub-processors does Medable use?

Medable uses 36 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Medable's main sub-processors?

Medable's sub-processors include Alibaba Cloud (China hosting and storage services), Amazon Web Services (AWS) (Hosting and storage services), Amazon Web Services (AWS) (Hosting and storage services), Box (Study data transfer mechanism), Box (Study data transfer mechanism), and 31 more.

Where does Medable process data?

Medable's sub-processors are located in Germany (Frankfurt), USA (Virginia), USA, Processing location may vary depending on need, China (Beijing), Canada (Montreal), Canada (Toronto), France (Paris).