Infobip provides a cloud communication platform that enables businesses to engage customers across multiple channels worldwide.
8sub-processors
HeadquartersZagreb, Croatia
Founded2006
Size1001-5000
MarketB2B
PublicPrivate
ProductsSMS API, Voice API, Email API, Chatbot solutions, WhatsApp Business API, RCS messaging, Authentication solutions, Customer Engagement solutions, Omnichannel communication platform, Data Analytics solutions
All Sub-Processors
| Name | Category |
|---|---|
| Amazon Web Services | Cloud Infrastructure |
| GoodData Ireland | Analytics & Monitoring |
| Cloud Infrastructure | |
| Infobip Affiliates | Customer Support |
| Infobip Bosnia & Herzegovina | Communication |
| Infobip Croatia | Customer Support |
| Infobip United Kingdom | Customer Support |
| Microsoft Ireland Operations | Cloud Infrastructure |
Data Processing Locations
Customer Data is hosted at the customer’s selected location, as set out in agreement for INFOBIP Services
2 sub-processors
Customer Data is hosted at the customer’s selected location, as set out in agreement for INFOBIP Services.
1 sub-processor
Europe, USA (TTS, STT), KSA (cloud services)
1 sub-processor
Global
1 sub-processor
Bosnia & Herzegovina
1 sub-processor
Croatia
1 sub-processor
United Kingdom
1 sub-processor
Frequently Asked Questions
How many sub-processors does Infobip use?
Infobip uses 8 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Infobip's main sub-processors?
Infobip's sub-processors include Amazon Web Services (Provisioning of cloud hosting for various services – data analysis, email campaigns, proxying and balancing for white-label customers. Includes auxiliary utilities such as DNS, monitoring and support. Storage, provision of products and services used for communication between Infobip platform and other origination or termination points for various communication services; supporting services for Text-to-Speech (TTS) like Amazon Polly.), GoodData Ireland (Product analytics), Google (Provisioning of Google Cloud Platform for cloud services (storage and computing, networking, monitoring and analytics, including proxying and balancing); supporting services for Text-to-Speech (TTS) and Speech-to-Text (STT).), Infobip Affiliates (Provisioning of customer care and technical support.), Infobip Bosnia & Herzegovina (Exceptionally and only for purpose of complex troubleshooting when using E-mail or Voice product provision of technical support might be provided by Infobip’s team from Bosnia and Herzegovina. Access is temporary, remote and only to a limited set of data necessary to resolve the troubleshooting.), and 3 more.
Where does Infobip process data?
Infobip's sub-processors are located in Customer Data is hosted at the customer’s selected location, as set out in agreement for INFOBIP Services, Customer Data is hosted at the customer’s selected location, as set out in agreement for INFOBIP Services., Europe, USA (TTS, STT), KSA (cloud services), Global, Bosnia & Herzegovina, Croatia, United Kingdom.