Help Scout provides teams with AI and people-powered tools to enhance customer support while maintaining a personal touch.
20sub-processors
HeadquartersBoston, USA
Founded2011
Size51-200
MarketB2B
PublicPrivate
ProductsHelp Desk Software, Email Support Tools, AI Assistance, Customer Feedback Solutions, Integration with other apps
By Category
All Sub-Processors
| Name | Category |
|---|---|
| Amazon Web Services | Cloud Infrastructure |
| Anthropic | AI & Machine Learning |
| Auth0 | Security & Identity |
| Census | Analytics & Monitoring |
| Clearbit | |
| Clickhouse Cloud | Data Processing & Storage |
| Confluent | |
| Datadog | Analytics & Monitoring |
| dbt Cloud | Analytics & Monitoring |
| E-hawk | |
| Elastic Cloud | Data Processing & Storage |
| Freeplay | AI & Machine Learning |
| AI & Machine Learning | |
| Looker | Analytics & Monitoring |
| OpenAI | AI & Machine Learning |
| Pinecone | |
| Pusher.io | |
| Twilio | Security & Identity |
| Unify | Sales |
| Vitally | Customer Support |
Data Processing Locations
USA
18 sub-processors
UK
2 sub-processors
Frequently Asked Questions
How many sub-processors does Help Scout use?
Help Scout uses 20 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Help Scout's main sub-processors?
Help Scout's sub-processors include Amazon Web Services (Cloud infrastructure hosting), Anthropic (Machine learning), Auth0 (SAML SSO), Census (Business analytics), Clearbit (Customer intelligence), and 15 more.
Where does Help Scout process data?
Help Scout's sub-processors are located in USA, UK.