Gladly is an AI-powered customer experience platform designed to enhance communication and engagement with customers.

4sub-processors
HeadquartersSan Francisco, United States
Founded2015
Size201-1000
MarketB2B
PublicPrivate
ProductsCustomer Experience AI, Omni-channel Communication, AI-driven Customer Support, Support Automation, Data Analytics for CX

All Sub-Processors

NameCategory
Amazon Web ServicesCloud Infrastructure
DeepGramAI & Machine Learning
ElevenLabsAI & Machine Learning
Very Good SecuritySecurity & Identity

Data Processing Locations

USA
4 sub-processors

Frequently Asked Questions

How many sub-processors does Gladly use?
Gladly uses 4 sub-processors (third-party data processors) as disclosed on their public sub-processor page.
What are Gladly's main sub-processors?
Gladly's sub-processors include Amazon Web Services (Cloud provider), DeepGram (Voice AI platform providing APIs for speech-to-text, text-to-speech, and language understanding), ElevenLabs (Text to Speech service providing human-like audio responses from plain text), Very Good Security (Data security and compliance services), and 0 more.
Where does Gladly process data?
Gladly's sub-processors are located in USA.