Front

front.com &nearr;Customer Support

Front is a platform that brings teams, conversations, and AI into one coordinated system for efficient customer operations.

17sub-processors

HeadquartersSan Francisco, United States

Founded2013

Size201-1000

MarketB2B

PublicPrivate

ProductsFront AI, Customer Support, Operations, Cross-team Coordination, Multi-step Workflows, Integrations, AI Command Center, Complex Requests Automation, Analytics, Shared Visibility

View source page &nearr;

By Category

Uncategorized5

Cloud Infrastructure3

AI & Machine Learning3

Analytics & Monitoring2

Customer Support2

Communication1

Data Processing & Storage1

All Sub-Processors

Name	Purpose	Location	Category
Ably Realtime	Real-time events	United States, Ireland, Germany
Algolia	Searching functionality	United States
Amazon Web Services	Cloud hosting; Content delivery network; AI-enabled functionality	United States, European Union 1	Cloud Infrastructure
Azure by Microsoft	AI-enabled functionality	United States	AI & Machine Learning
ClickHouse	Reporting and analytics; Conversation transcription	United States	Analytics & Monitoring
Datadog	Backend infrastructure services	United States	Cloud Infrastructure
Fastly	Caching service provider	United States
FrontApp	Customer Support Operations	France	Customer Support
FrontApp	Technical and Operational Support for all Front Services.	United States
FrontApp Ireland	Customer Support Operations	Ireland	Customer Support
Google	Emailing and office applications; AI-enabled functionality	United States and European Union	AI & Machine Learning
Grammarly	Grammar Checker and Writing	United States
Observe	Backend infrastructure services	United States	Cloud Infrastructure
Omni Analytics	Data analytics dashboarding	United States, Canada, and Ireland	Analytics & Monitoring
OpenAI	AI-enabled functionality	United States	AI & Machine Learning
Sendgrid by Twilio	Email service provider	United States	Communication
Snowflake	Data warehouse services	United States	Data Processing & Storage

Data Processing Locations

United States

11 sub-processors

United States, Ireland, Germany

1 sub-processor

United States, European Union 1

1 sub-processor

France

1 sub-processor

Ireland

1 sub-processor

United States and European Union

1 sub-processor

United States, Canada, and Ireland

1 sub-processor

Frequently Asked Questions

How many sub-processors does Front use?

Front uses 17 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Front's main sub-processors?

Front's sub-processors include Ably Realtime (Real-time events), Algolia (Searching functionality), Amazon Web Services (Cloud hosting; Content delivery network; AI-enabled functionality), Azure by Microsoft (AI-enabled functionality), ClickHouse (Reporting and analytics; Conversation transcription), and 12 more.

Where does Front process data?

Front's sub-processors are located in United States, United States, Ireland, Germany, United States, European Union 1, France, Ireland, United States and European Union, United States, Canada, and Ireland.