Name	Purpose	Location	Category
Amazon Web Services	Email and templating provider for outbound client email	United States	Communication
Amazon Web Services	Hosting services for primary data center and backup operations	United States	Cloud Infrastructure
Coalfire Systems	Managed services	United States	Professional Services
Coworkr	Optional sensor integration	United States	Automation & Integration
Cronofy	Calendar Provider	United States
Cybage	Software development staff augmentation	India	Engineering
Dropbox	Optional file sharing service	United States	Collaboration
eCIFM Solutions	Optional support for CAD floor plan drawings and AutoCAD/Revit integrations	United States	Automation & Integration
ECS	Optional support for CAD floor plan drawings	United States
Eptura India Pvt	Cloud operations and support provided across our application portfolio	India	Cloud Infrastructure
ICAD	Optional support for CAD floor plan drawings	Australia
Intercom	Messaging platform used to communicate with customers	United States	Communication
Ironwifi LCC	Wifi integration capability (only in scope if wifi integration feature is used)	United States	Automation & Integration
IWMS Consulting	Optional support and troubleshooting for Archibus implementations	Romania	Professional Services
Looker	Business intelligence software and big data analytics platform	United States	Analytics & Monitoring
Mandrill	Email and templating provider for outbound client email	United States	Communication
Microsoft	Hosting services for primary data center and backup operations, including analytics, compute, database, artificial intelligence (AI), machine learning (ML), networking, and storage	United States	Cloud Infrastructure
Microsoft Azure Government Cloud	Hosting services for Archibus FedRAMP deployments	United States	Cloud Infrastructure
Microsoft Azure, Microsoft Ireland Operations	Face API, access control system and wifi & backup	The Netherlands, Ireland	Data Processing & Storage
Nylas	Calendar service provider	United States
PostMark	Transactional Email Management	United States	Communication
Salesforce	Customer relationship management	United States	CRM
Segment	Product usage analytics hub	United States	Analytics & Monitoring
SendGrid	Transactional Email Management	United States	Communication
Sharepoint	Limited use for processing files related to customer support activities.	United States	Customer Support
Snowflake	Data warehousing provider	United States
Tray.io	Optional integration for floor plan drawings and connectors to third-party services	United States	Automation & Integration
Twilio Messaging API	Optional SMS provider for client text notification	United States	Communication
UserVoice	Customer Feedback/Engagement (only in scope with interaction from user)	United States	Customer Support
VergeSense	Optional sensor integration	United States	Automation & Integration

Data Processing Locations

United States

25 sub-processors

India

2 sub-processors

Australia

1 sub-processor

Romania

1 sub-processor

The Netherlands, Ireland

1 sub-processor

Frequently Asked Questions

How many sub-processors does Eptura use?

Eptura uses 30 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Eptura's main sub-processors?

Eptura's sub-processors include Amazon Web Services (Email and templating provider for outbound client email), Amazon Web Services (Hosting services for primary data center and backup operations), Coalfire Systems (Managed services), Coworkr (Optional sensor integration), Cronofy (Calendar Provider), and 25 more.

Where does Eptura process data?

Eptura's sub-processors are located in United States, India, Australia, Romania, The Netherlands, Ireland.