Elastic

elastic.co &nearr;Search and Analytics

Elastic is a software company that develops open-source and commercial search, logging, and analytics software.

13sub-processors

HeadquartersMountain View, United States

Founded2012

Size1001-5000

MarketB2B

PublicYes (ESTC)

ProductsElasticsearch, Kibana, Elastic Security, Elastic Observability, Elastic APM

View source page &nearr;

By Category

Cloud Infrastructure7

Communication3

AI & Machine Learning2

Data Processing & Storage1

All Sub-Processors

Name	Purpose	Location	Category
Amazon Web Services	Backup	United States	Data Processing & Storage
Amazon Web Services	Hosting (other than in Europe, the Middle East, and Africa)	Location selected by customer based on available regions supported by Elastic Cloud	Cloud Infrastructure
Amazon Web Services	Optional AI feature provider via Amazon Bedrock, hosted within AWS	United States	AI & Machine Learning
Amazon Web Services	Hosting for https://support.elastic.co and the Elastic Uploader Service	United States	Cloud Infrastructure
Amazon Web Services EMEA	Hosting (in Europe, the Middle East, and Africa)	Location selected by customer based on available regions supported by Elastic Cloud	Cloud Infrastructure
Google Ireland Limited (GCP)	Email correspondence with support via Gmail	Ireland	Communication
Google Ireland Limited (GCP)	Hosting	Location selected by customer based on available regions supported by Elastic Cloud	Cloud Infrastructure
International Business Machines Corporation (IBM Cloud (Softlayer))	Hosting	United States	Cloud Infrastructure
Microsoft Corporation (Azure)	Hosting	Location selected by customer based on available regions supported by Elastic Cloud	Cloud Infrastructure
OpenRouter	Network gateway used to route optional AI requests to external LLM provider(s).	United States	AI & Machine Learning
Salesforce	Customer support ticketing via Service Cloud	United States	Cloud Infrastructure
Tines Automation	Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in the US, Canada, and Mexico)	United States	Communication
Tines Security Services	Enterprise workflow automation based on alerts from the customer's Elastic Products (servicing customers in all locations except the US, Canada, and Mexico)	Ireland	Communication

Data Processing Locations

United States

7 sub-processors

Location selected by customer based on available regions supported by Elastic Cloud

4 sub-processors

Ireland

2 sub-processors

Frequently Asked Questions

How many sub-processors does Elastic use?

Elastic uses 13 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Elastic's main sub-processors?

Elastic's sub-processors include Amazon Web Services (Backup), Amazon Web Services (Hosting (other than in Europe, the Middle East, and Africa)), Amazon Web Services (Optional AI feature provider via Amazon Bedrock, hosted within AWS), Amazon Web Services (Hosting for https://support.elastic.co and the Elastic Uploader Service), Amazon Web Services EMEA (Hosting (in Europe, the Middle East, and Africa)), and 8 more.

Where does Elastic process data?

Elastic's sub-processors are located in United States, Location selected by customer based on available regions supported by Elastic Cloud, Ireland.