Docusign

docusign.slack.com &nearr;N/A

N/A

31sub-processors

HeadquartersN/A, N/A

SizeN/A

MarketN/A

PublicPrivate

View source page &nearr;

By Category

Uncategorized19

Cloud Infrastructure5

Customer Support3

Communication2

AI & Machine Learning2

All Sub-Processors

Name	Purpose	Location	Category
Akamai	CDN for all functionality.	Global	Cloud Infrastructure
Amazon Web Services	Hosting Provider for Einstein Case Classification functionality.	United States	Cloud Infrastructure
Amazon Web Services, Inc. (self-hosted)	Service provider for configuration management database (CMDB) (Hyperforce infrastructure).	United States	Cloud Infrastructure
Cloudflare	CDN for all functionality.	Global	Cloud Infrastructure
Cognizant	Service provider of digital engagement support for the WhatsApp messaging channel.	Philippines	Communication
Fastly	CDN for all functionality.	Global	Cloud Infrastructure
Google	Used by Customer Support for screen sharing and co-browsing to help resolve customer issues.	Global	Customer Support
Mailgun Technologies	Email service provider for all functionality.	United States	Communication
Microsoft Corporation (Microsoft Azure)	Provider of generative artificial intelligence services.	United States	AI & Machine Learning
OpenAI	Provider of generative artificial intelligence services.	United States	AI & Machine Learning
Projector.is, Inc. (hosted by Amazon Web Services, Inc.)	Used by Customer Support for screen sharing and co-browsing to help resolve customer issues.	United States	Customer Support
Salesforce	Support services, including technical operations support	United States
salesforce.com Canada	Support services, including technical operations support	Canada
salesforce.com France	Support services, including technical operations support	France
salesforce.com Germany	Support services, including technical operations support	Germany
salesforce.com India Private	Support services, including technical operations support	India
salesforce.com Israel	Support services, including technical operations support	Israel
Salesforce.com Italy S.r.I	Support services, including technical operations support	Italy
salesforce.com Korea	Support services, including technical operations support	South Korea
salesforce.com Singapore	Support services, including technical operations support	Singapore
Salesforce Japan	Support services, including technical operations support	Japan
Salesforce.org	Support services, including technical operations support	United States
Salesforce S.R.I	Support services, including technical operations support	Argentina
Salesforce Systems Spain S.I	Support services, including technical operations support	Spain
Salesforce Technology, Ltda	Support services, including technical operations support	Brazil
SFDC Australia	Support services, including technical operations support	Australia
SFDC Ireland	Support services, including technical operations support	Ireland
SFDC Netherlands	Support services, including technical operations support	The Netherlands
SFDC Sweden	Support services, including technical operations support	Sweden
WithSecure Inc. (hosted by Amazon Web Services, Inc.)	Used for scanning documents attached to cases submitted by the Customers Users for malicious content.	Ireland
Zendesk	Service provider of customer support tools.	United States	Customer Support

Data Processing Locations

United States

9 sub-processors

Global

4 sub-processors

Ireland

2 sub-processors

Philippines

1 sub-processor

Canada

1 sub-processor

France

1 sub-processor

Germany

1 sub-processor

India

1 sub-processor

Frequently Asked Questions

How many sub-processors does Docusign use?

Docusign uses 31 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Docusign's main sub-processors?

Docusign's sub-processors include Akamai (CDN for all functionality.), Amazon Web Services (Hosting Provider for Einstein Case Classification functionality.), Amazon Web Services, Inc. (self-hosted) (Service provider for configuration management database (CMDB) (Hyperforce infrastructure).), Cloudflare (CDN for all functionality.), Cognizant (Service provider of digital engagement support for the WhatsApp messaging channel.), and 26 more.

Where does Docusign process data?

Docusign's sub-processors are located in United States, Global, Ireland, Philippines, Canada, France, Germany, India.