Data Processor Agreement

dext.com &nearr;Fintech

Dext's AI-powered bookkeeping software automatically captures and categorizes receipts and invoices with 99.9% accuracy, syncing everything straight to accounting software.

41sub-processors

HeadquartersLondon, United Kingdom

Founded2013

Size201-1000

MarketB2B

PublicPrivate

ProductsAI Bookkeeping Software, Expense Management, Receipt Capture, Invoicing Automation, Accounting Software Integration, Document Management, Expense Approvals, Data Extraction

View source page &nearr;

By Category

Communication10

Uncategorized6

Cloud Infrastructure5

Analytics & Monitoring4

Marketing & Advertising3

AI & Machine Learning2

Automation & Integration2

Data Processing & Storage2

All Sub-Processors

Name	Purpose	Location	Category
Aircall	This provider allows us to make calls to customers	EU: AWS Germany, Frankfurt; US: Other personal data
Amazon Web Services	Cloud services platform that is used for our database storage & to run all of our apps. We also use AWS Bedrock, a large language model hosting/ training provider that allows us to more effectively provide services to you leveraging generative AI technology.	EU: AWS Ireland; AWS Germany, Frankfurt (backup location)	Cloud Infrastructure
BillingPlatform	Billing system that is used to generate customer invoices	EU (AWS Ireland, AWS Germany) and US (AWS)	Communication
Cognism	Lead generation software	UK, EU	Marketing & Advertising
Drift Platform (via Salesloft)	This is a tool used for marketing automated nurtures by using some artificial intelligence to provide responses to queries about Dext.	US (via Google Cloud Platform’s vertex model).	AI & Machine Learning
Fino	Provides integrated screen-scrapping technology to fetch invoice and bill data from a customer’s account on other platforms.	EU (AWS Ireland)	Communication
FullStory	UX usage data collection and visualisation	EU, US	Analytics & Monitoring
Google Cloud Platform (Cloud Vision)	This is used for our OCR data extraction service.	US (Google Cloud)	Document Management
Google Workspace	Emails, document storage and office suite including a calendar within Dext	US	Cloud Infrastructure
Hightouch	Data Syncing	US	Automation & Integration
Honeybadger	Reports on errors on our website	US (AWS us-east-1 region)
Hubspot	Marketing automated nurtures	US	Marketing & Advertising
Intercom	Helps us with support queries	Dublin, Ireland
Looker	Business intelligence tool and big data analytics platform that helps with analysing and sharing real-time business analytics using dashboards.	EU	Analytics & Monitoring
Mailchimp / Mandrill	Allows us to send one-to-one transactional emails triggered by user actions	EU: AWS Ireland	Communication
Microsoft Azure (Open AI)	Generative AI tool provider	UK, EU, US	AI & Machine Learning
Mixpanel	Usage data visualisation	US	Analytics & Monitoring
MongoDB	Dext Precision. A dedicated database hosting data for BDO only	Ireland	Cloud Infrastructure
Netsuite	Cloud based accounting system	UK (London)	Cloud Infrastructure
OwnBackup	Backup tool for Salesforce	UK	Data Processing & Storage
PostmarkApp	Outgoing transactional emails.	US	Communication
PubNub	Dext Prepare Desktop connector: real-time push notifications.	US	Communication
Salesforce	Integrated Customer Relationship Management (CRM) platform	UK (London)	CRM
Salesloft	Sales Engagement platform	EU, US	Sales
Scalability	Uses third party apps to import data, and update prospect activities in Salesforce	EU	Sales
Segment	Usage data collection & processing.	US	Data Processing & Storage
SendGrid	Outgoing transactional emails.	US	Communication
Sentry	Application monitoring and error tracking	US	Analytics & Monitoring
Sinch Email (Mailgun)	Transactional outgoing emails.	US	Communication
Slack	Internal communication within Dext	US	Communication
Snowflake	Cloud data storage and analytics service.	EU (AWS Ireland)	Cloud Infrastructure
Storecove	Provides e-invoicing capability	EU	Payments & Billing
Stripe	Processes customer payments	US	Payments & Billing
Twililo	Sends SMS on our behalf for features.	US	Communication
UserVoice	User ideas and feature requests collection.	US
Vertex	Tax automation software	US	Automation & Integration
Voucherify PSA	Discount codes generator.	EEA
WorkRamp	Learning Management System (LMS) for employee onboarding	EU and US	HR & People
Zendesk	Help and support portal	US, EEA, AU or JP
Zoom	Video conferencing solution	US, EEA, globally	Communication
Zoominfo	Lead generation software	US	Marketing & Advertising

Data Processing Locations

16 sub-processors

3 sub-processors

EU (AWS Ireland)

2 sub-processors

EU, US

2 sub-processors

UK (London)

2 sub-processors

EU: AWS Germany, Frankfurt; US: Other personal data

1 sub-processor

EU: AWS Ireland; AWS Germany, Frankfurt (backup location)

1 sub-processor

EU (AWS Ireland, AWS Germany) and US (AWS)

1 sub-processor

Frequently Asked Questions

How many sub-processors does Data Processor Agreement use?

Data Processor Agreement uses 41 sub-processors (third-party data processors) as disclosed on their public sub-processor page.

What are Data Processor Agreement's main sub-processors?

Data Processor Agreement's sub-processors include Aircall (This provider allows us to make calls to customers), Amazon Web Services (Cloud services platform that is used for our database storage & to run all of our apps. We also use AWS Bedrock, a large language model hosting/ training provider that allows us to more effectively provide services to you leveraging generative AI technology.), BillingPlatform (Billing system that is used to generate customer invoices), Cognism (Lead generation software), Drift Platform (via Salesloft) (This is a tool used for marketing automated nurtures by using some artificial intelligence to provide responses to queries about Dext.), and 36 more.

Where does Data Processor Agreement process data?

Data Processor Agreement's sub-processors are located in US, EU, EU (AWS Ireland), EU, US, UK (London), EU: AWS Germany, Frankfurt; US: Other personal data, EU: AWS Ireland; AWS Germany, Frankfurt (backup location), EU (AWS Ireland, AWS Germany) and US (AWS).